2nd shift ONLY, Onsite position REQUIREMENTS: Work cooperatively with others in a team environment to meet the expected levels of customer service. Required2Years Ability to operate information systems input devices. Desired1Years Ability to conduct training and informational sessions. Desired1Years Ability to understand and follow detailed written and oral instructions. Required2Years Ability to explain instructions and guidelines to others effectively. Required2Years Ability to communicate effectively. Required2Years Knowledge of data communications networks. Required2Years Knowledge of the methods and techniques used to operate mainframe computer systems and peripheral equipment Required2Years Ability to identify and resolve problems associated with operating system malfunctions. Required2Years Ability to key in coded information and instructions. Desired1Years Ability to determine work priorities. Required2Years Ability to perform the most complex information technology technician assignments. Required2Years Ability to work under stressful conditions. Required2Years Ability to use Microsoft Office products Required2Years Experience working in an Enterprise Monitoring Environment Desired1Years Experience with computer room environmental and/or Help Desk Required2Years 2nd shift ONLY for this opportunity. Required