Description We are in the process of recruiting an Administrative Assistant to join our dynamic team located in East Lansing, Michigan. This role is crucial in our industry, as it requires excellent customer service skills, proficiency in data entry, and strong communication abilities. The role involves answering inbound calls, managing email correspondence, and scheduling appointments. This position offers a short term contract employment opportunity.Responsibilities: Manage inbound and outbound calls, ensuring prompt and professional communication. Provide outstanding customer service by addressing client inquiries and resolving issues promptly. Perform data entry tasks, maintaining accuracy and efficiency. Manage email correspondence, ensuring timely and professional responses. Schedule appointments and manage calendars efficiently. Utilize Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) to complete tasks and projects. Maintain customer records, ensuring they are up-to-date and accurate. Process customer credit applications with precision and speed. Monitor customer accounts and take necessary action when required. Collaborate with other team members to ensure smooth operations and high levels of customer satisfaction. Requirements Must possess excellent skills in answering inbound calls Proven experience in providing high-quality customer service Proficient in data entry tasks and managing databases Must have the ability to handle email correspondences professionally and timely Experience with both inbound and outbound call operations Demonstrated proficiency in Microsoft Excel for data management and analysis Must be adept at using Microsoft Outlook for professional communication Proficient in creating and editing presentations in Microsoft PowerPoint Excellent skills in creating, editing, and formatting documents in Microsoft Word Proven ability to schedule appointments effectively, managing time and resources efficiently. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
