JOB SUMMARYThe Gift Processing Specialist is responsible for all aspects of gift giving database systems, the timely processing of donations and providing reports to various departments while ensuring the integrity, timeliness, and security of data. All activities will support the organization’s mission, culture and strategic plan objectives.ESSENTIAL FUNCTIONSResponsible for management of donor database and the donor acknowledgement process.Process and code all gifts and pledges received by the organization according to established guidelines and finance procedures.Retrieve data and upload and/or process donations received through a variety of donation mechanisms.Retrieve data and upload records from the donor database.Prepare letters for gift acknowledgement, pledge acknowledgement, pledge payments, and billings for CEO signature, as per development policies.Notify Chief Development Officer and Director of Development of major gifts for proper stewardship as per development policies.Responsible for ensuring the accuracy and integrity of the data, including gift/financial and biographical information on volunteers and donors. Ensures confidentiality of records is maintained.Prepare/build queries, exports, reports, annual fund donor lists, and dashboards as requested.Manage the interface of data records between members of the Development team, ensuring all staff access and utilize the database according to Development policies.Actively support Development and Marketing Team efforts to convert a database of stakeholders into annual supporters.Develop and maintain efficient systems for data cleansing, data entry, gift processing, prospect research, relationship management and donor analytics.Assist Development and Marketing team in implementation of all annual programs including direct mail, special projects, special events, fund-raising activities and staffing outside events.Maintain all records, supplies, newsletters and updates for Development and Marketing team activities, events, campaigns and tours.Maintain accurate registration and/or lists for special events.Employ basic data mining, forecasting and statistical analysis techniques to help identify, classify, understand and cultivate prospects capable of making philanthropic contributions in support of FBEM’s mission.Coordinate distribution of constituent mailings and e-communications including (but not limited to) annual reports, year-end statements, stewardship reports and newsletters. Prepare Development and Finance reconciliation daily, monthly quarterly and annually, in accordance with the FBEM Finance and Development Departments and Feeding America procedures.Assist in identifying any gaps in procedures and rectifying them.Act as the first line of customer service for donor-related requests.Responds to inquiries concerning established databases and concerning policies and procedures.Dependability, reliable attendance, and the ability to adhere to critical deadlines are an essential function of this position. Know and adhere to FBEM policies and procedures.All other duties as assigned
