Network Voice L2 Admin @ New York, NY /Flint, MI

Network Voice L2 Admin @ New York, NY /Flint, MI

08 Apr 2021
Michigan, Flint, 48501 Flint USA

Network Voice L2 Admin @ New York, NY /Flint, MI

Job Title & ID : Network Voice L2
Location : New York, NY/Flint, MI (From Day One Onsite)
Duration : Long term Contract (c2c/w2)
Mode of Interview : Telephonic & F2F/Skype
Job Description :

  • Experience with CUCM/Call manager, Avaya, Nortel voice and PBX is required.
  • Good communication skills.
  • Open for 24x7 availability
  • Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
  • Expert level experience in handling Cisco IP telephony Network Infrastructure.
  • independently resolve tickets within SLA
  • Adheres to standard operating procedures / work instructions
  • Follow the escalation process
  • Follow the shift hand-over process
  • Update worklogs
  • Update the knowledge base
  • Technically upgrade across versions of environment when required
  • Ticket Monitoring
  • On - call support
  • Opening Bridge Call

Thanks & Regards,
Vijay Kumar
Technical Recruiter
Quantum World Technologies Inc.
199 W Hillcrest Dr, Suite#0112, Thousand Oaks, CA 91360
Desk Ext-129
Cell :
Fax :
Email ID:

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