Sales Support Specialist Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Are you passionate about great customer service? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends! Who are we? Cygnet Enterprises, a brand of Target Specialty Products, is proud to be a leading wholesale distributor of specialty agricultural chemicals, application equipment, products, supplies, services and education. Target serves the entire United States from 43 conveniently located branch locations and provides products and services to the following industries, in both the private and public sector: structural pest control, landscape construction and maintenance, golf course maintenance and turf-grass maintenance, production nursery, industrial vegetation management, aquatic, forestry and vector control. Responsibilities What will our Sales Support Specialist do? The primary purpose of our Sales Support Specialist is to support Cygnet Regional Sales Managers. Sales Support Representative will enter orders for key accounts, track orders using excel and/or Google Docs, maintain and monitor back-orders as well as vendor directs. The role of the Sales Support Representative will include all correspondence with key accounts and will act as a liaison between the customer and Regional Sales Managers. The Sales Support Specialist will be involved in special projects, reports, sales initiatives as well as working directly with the RSM maintaining quotes and bids. Responsibilities: Administrative support for East Coast Regional Sales Managers, particularly for assistance with key accounts. Effectively maintain orders for 10-20 key accounts Consistently monitor delivery and tracking through Excel and/or Google Docs. Clearly identify and report low inventory for the key customers Communicate back-orders, order issues, discrepancies to both the customer and RSM. Effectively Execute all orders from start to finish. All orders must be entered the day they are received. Correspond with Sales Center Managers for order inquiries as well as inventory levels and back-orders. Identify and work with RSM on areas where the distribution flow is not running smoothly. Multi-tasking skills are essential Pest Control Distribution knowledge is a plus Strong communication (verbal and written) and organizational skills Must be able to complete projects within set time-lines. Listening skills are essential Quality and customer oriented Action oriented and self-motivated Work well under pressure Prioritize work without direct supervision Special Projects collaboration within the Target Sales Team What do you need? High School Diploma or GED Bachelor\'s degree in business or related field or equivalent relevant experience. 3+ years of Customer Service and Administrative experience in a multi-unit organization Travel by Car and Airplane up to 5% of the time depending on geographic location. Experience supporting different districts/areas of the business at once. - Preferred Experience working with large amounts of data. - Preferred Experience with presenting data to the Leadership team. - Preferred Experience managing large projects. - Preferred Proven ability to develop strong working relationships with leaders and act as a partner on all people related decisions. Thrive in a fast paced and changing environment while maintaining focus on delivering repeatable, reliable solutions with flawless execution and superior customer service. Ability to work independently setting own priorities and objectives with leadership support. Skilled at focusing on desired results, determining what is important and urgent, identifying next steps, and effectively meeting deadlines and achieving desired results. Ability to maintain highly confidential information. Detail-oriented, highly organized, and able to effectively manage multiple priorities simultaneously. Excell
