Description We are offering a long-term contract employment opportunity for a Receptionist in GRAND HAVEN, Michigan. This role is integral to our business operations as you will be the first point of contact for customers, ensuring their queries are directed to the appropriate personnel. In addition, you will be tasked with various administrative duties including data entry and email correspondence. Responsibilities: Prioritize and manage incoming calls using a multi-line phone system, redirecting calls as necessary Provide first-rate customer service while answering questions and ensuring customer satisfaction Manage and organize data entry tasks with high accuracy Handle email correspondence effectively and professionally Welcome and assist guests visiting the office, maintaining a friendly and professional demeanor Utilize Microsoft Office tools including Outlook, Word, and Excel to manage and organize files Schedule appointments and meetings as necessary Actively participate in uncovering the purpose of calls and ensure they are directed to the correct personnel Prioritize tasks effectively, with a focus on phone and guest management Apply interpersonal skills to communicate effectively with all levels of the organization. Requirements Minimum of 1 year of experience in a similar role Proficient in answering multi-line phone systems Exceptional customer service skills Capable of performing data entry tasks accurately Familiar with email correspondence and its etiquette Strong interpersonal skills for interacting with colleagues and clients Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word Ability to organize files systematically for easy retrieval Experience in scheduling appointments effectively High school diploma or equivalent education level required Excellent communication and multitasking skills Ability to work independently and as part of a team Must be reliable and punctual Good problem-solving skills and ability to work under pressure. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
