Description We are offering a permanent employment opportunity for an Administrative Assistant in the non-profit industry, located in Grand Rapids, Michigan. The selected candidate will be actively involved in providing support to the team while working with the local population.Responsibilities: Work with grants to secure funds for housing needs in the community Provide assistance to consumers with documentation and eligibility for housing Calculate income and rent calculations to determine affordable housing options Ensure compliance with local and state housing regulations Answer inbound calls and address customer queries in a courteous manner Maintain accurate client relations records and database management Perform basic office functions and clerical duties as required Manage department files and records, ensuring detailed documentation Utilize Microsoft Excel and other computer applications for data entry and database administration Complete necessary paperwork and appropriate documentation for customer contracts. Requirements Minimum of 1 year experience in a similar role Ability to answer inbound calls proficiently Experience in maintaining appropriate documentation Possess basic office skills Acquainted with clerical duties Proven ability in managing client relations Experience in completing documentation and paperwork Knowledge of compliance functions Ability to manage computer files effectively Proficiency in using computer keyboard Experience in confirming appointments Ability to interact in a courteous manner Familiarity with managing customer contracts Experience in database administration and management Ability to manage department files and records Experience in preparing detailed documentation Knowledge of financial counseling A friendly and outgoing personality Ability to maintain records efficiently Familiarity with office functions Proven organizational effectiveness Proficiency in spreadsheet software Experience in data entry and numeric data entry Knowledge of regulatory compliance Experience in ensuring compliance Excellent customer service skills Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
