Employment Type:Part timeShift:Day ShiftDescription:Registration and check in responsibilities for surgical patients.5 -8 hour shifts in a two week pay period, 1030-1900, No weekendsPosition PurposeProvides a welcoming and resourceful presence as the first contact for patients, families, friends and visitors. This is a highly visible position and requires a professional presence. Provides outstanding communication and problem solving skills, serves as a key team member in coordinating workflow, data and communications for the department. Involved in patient flow management, patient data and order entry, charge capture and revenue management, low level troubleshooting for computer devices, and providing patients, physicians, and other customers with a “Something More” experienceWhat you will do:
Providing strong customer service to patients, families, visitors and colleagues in a professional and helpful manner.
Assists with unit flow coordination (answering phones, call lights, all administrative assignments related to patient care/unit operations).
Understands and proficiently uses all computer programs.
Medical record and data management .
Troubleshoots low level computer issues and coordinators with appropriate departments as needed for assistance.
Minimum Qualifications:
High School diploma or equivalent.
One year of college course or higher level training preferred.
Health Unit Coordinator Certification preferred.
Knowledge of medical terminology.
Strong customer service and interpersonal skills.
Ability to manage interruptions while maintaining excellent customer focus.
Well developed communication skills, both written and oral.
Position Highlights and Benefits:
Magnet designated facility with active shared decision making councils. We continuously strive to improve outcomes and provide exceptional experiences for our patients, staff, and community.
Comprehensive benefit packages available including medical, dental, vision, paid time off, 403B and education assistance.
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.
Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran
