At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!Location:2022 Apple Orchard Ave - Grand Rapids, Michigan 49525Job Description:Position Summary:This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators.Here’s what you’ll do:
Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.
Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
Maintain familiarity with all products carried in the department as well as throughout the store.
Know the ad items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.
Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.
Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.
Support the department manager in implementing and maintaining work schedules, labor control, overtime control, and payroll expense for the department.
Implement Our Winning Recipe and model our core values and competencies.
Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
Support the department manager in developing and monitoring department goals.
Support the department manager in developing and monitoring department forecasts, as required.
Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.
Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards.
Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.
Support the department manager in developing and implementing a plan that results in meeting company goals and key performance indicators.
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
May be assigned tasks in other departments based on customer experience need
Additional responsibilities may be assigned as needed
Here’s what you’ll need:
High School Graduate (Required) or Equivalent (GED).
0-2 years of retail experience preferred.
Strong written and verbal communication, and bookkeeping skills.
Good organization, prioritization, decision-making, problem solving and conflict management skills.
Strong leadership abilities with capability to work in a hands-on environment.
Good strategic planning and business acumen skills.
Good knowledge of retail store operations; knowledge of retail management systems
Suggestive Selling/Knowledge of Products preferred.
Proficient in Word, Excel, Outlook, and PowerPoint.
Depending on company location, ability to communicate in Spanish is highly desirable.
Physical Requirements:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (https://careers.spartannash.com/why-work-here/benefits/) .SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.We are not able to sponsor work visas for this position.SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a People First culture, the SpartanNash family of Associates is approximately 17,000 strong. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates 144 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .
