Lead OCR Analyst

Lead OCR Analyst

29 Oct 2024
Michigan, Grand rapids, 49501 Grand rapids USA

Lead OCR Analyst

Description Summary: The Lead OCR (Optimal Customer Relationships) Analyst will partner with the OCR Analytics Manager to provide visibility and transparency into enterprise-wide performance and opportunities on key metrics such as primary bank relationships and referrals between internal partners throughout the Bank. This analyst will also help our segment leaders activate critical data to drive business results.The individual that will fill this role will spend a great deal of their work time writing and enhancing code against our SQL databases to create the necessary datasets to fuel our team’s business intelligence (BI) solutions (primarily Tableau). In addition, they will become a go-to resource in the Bank for ad hoc data pulls and analysis related to investigations into trends of key performance metrics.Duties and Responsibilities:

Develops and maintains SQL code/data sources for dashboards and scorecards that provide actionable information to our internal partners

Provides ad hoc analytical support to regional and segment leadership

Works closely with segment-specific data partners throughout the Bank to ensure alignment on important data points such as the calculation of key metrics

Provides training to colleagues throughout the Bank on how to best utilize reports and tools

Coaches more junior analysts through project work and ad hoc analysis

Basic Qualifications:

Bachelor's Degree

7+ years of experience working with data

5+ years of SQL programming (or any relational database programming language)

Preferred Qualifications:

Possesses an exceptional customer service mindset

Ability to model data for BI tools based on proof-of-concept sketches

Being a SQL coder that enjoys engaging with business partners at all levels of the Bank

Proactive at seeking opportunities for new projects that empower our internal partners

Ability to present to senior leadership and/or their teams both virtually and in-person

Experience with Tableau (or other data visualization tools)

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

YesWorkplace Type:HybridHuntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

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