Link to job posting - https://www.teamcinder.com/jobs?rpid=gT0So4qK1Dk
Title: Mail Service – Shipping and Receiving Coordinator
Pay Rate: $16/hr
Hours: Monday – Friday 8AM – 5PM
Location: Grand Rapids, MI
About Our Client
They lead the way in creating great experiences by offering a range of architecture, furniture and technology products and services designed to help people reach their full potential. Together with their partners, they design spaces to help people work, learn, and heal. They don’t just do what’s right, they do what’s best for people and for the planet.
About the Role
What You’ll Be Doing:
Responsibilities may vary depending on location of work
Mail Handling & Distribution:
Sort and distribute incoming mail and packages to the appropriate departments or individuals.
Organize outgoing mail for pickup by postal service or courier.
Shipping & Receiving:
Receive, unpack, and inspect incoming shipments for accuracy and damage.
Prepare outgoing shipments, ensuring proper packaging, labeling, and documentation.
Coordinate with FedEx, UPS, etc. for timely pickup and delivery of shipments.
Ensure compliance with shipping regulations, including international shipments, hazardous materials and customs regulations.
Inventory Management:
Maintain inventory of shipping and mailing supplies, such as boxes, envelopes, labels, and postage.
Place orders for replenishing stock as needed.
Package Tracking & Reporting:
Track packages and mail deliveries to ensure timely receipt.
Communicate with recipients regarding any issues or delays with their shipments.
Provide tracking information to internal departments or customers as needed.
Customer Service & Communication:
Prioritize a customer service approach in all communications.
Serve as the point of contact for mail and shipping-related inquiries.
Assist internal staff and external partners with shipping needs and address concerns in a timely manner.
Continual Improvement:
Evaluate process and suggest ways to improve.
Search for ways to gain efficiencies.
Mailroom/Dock Maintenance & Organization:
Maintain a clean and organized mailroom and shipping/receiving area.
Ensure all equipment (scales, postage meters, etc.) is in working order.
Follow safety protocols in handling mail and packages.
Compliance & Security:
Ensure that all mail and shipments are handled securely and confidentially, especially for sensitive or confidential materials.
Adhere to organizational policies and legal regulations related to mail and shipping procedures.
About You
Required Qualifications:
A good eye for detail
Good organizational and time management skills
Ability to communicate proficiently both verbally and written
Good customer service skills
Ability to lift packages of mail that can vary in size and weight
Strong computer literacy
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visas.
About Cinder
Cinder is a people-first staffing and recruiting company committed to creating workplaces where employees feel valued, supported, and engaged. Our mission is to leverage our power as a recruiting and consulting company to build workplaces where people thrive. Backed by our ISO 9001 certification, we deliver high-quality staffing solutions, and our clients have rated us over 100% for multiple quarters. Join us and be part of a team that makes a real impact!
