Manager, Pro Enhanced Value - Talent & HRSDGeneral InformationRef #:20240040430Travel Amount Required:Up to 25%Job Type:Regular-Full TimeLocation:USA - USA - RemoteCompany OverviewHere at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKGDescription & QualificationsDescriptionUKG is seeking an energetic, customer-focused individual to lead a team of Consultants and Project Managers responsible for a portfolio of customer implementations of our Enhanced Value Product solutions. These solutions include, but are not limited to, Recruiting, Onboarding, Performance Reviews, Coaching and Development, Compensation Management, Learning, Great Place To Work, Pro Talk, Career Designer, and HRSD modules. This team works with all customer segments requiring a range of expertise from more prescribed implementations to those that require a much more consultative approach.The Manager performs in both a people management capacity and an implementation portfolio ownership capacity. This team of Consultants and Project Managers serves as the Executive Sponsor for their assigned projects, provides leadership throughout the launch cycle, and partners with other departments to deliver a launch experience that is aligned with expectations. The Manager is responsible for recruiting, developing, and leading a team of top performers to achieve high levels of customer satisfaction, productivity, and profitability for UKG.Job Responsibilities: Owns the overall customer experience through implementation for each customer in their portfolio of projects Serves as the point of escalation above the Project Manager and responsible for negotiating and resolving escalations that arise during the implementation Serves as the Executive Sponsor for UKG on their projects and engages with C-Level and VP Level customer executives on a regular basis to ensure project oversight and success Accountable for meeting company metrics and performance targets for their team and project portfolio Responsible for the success of their portfolio working with both their own team members and managing those reporting into other groups in a matrix structure Responsible for hiring and development of team members Responsible for performance and compensation management of team members Builds relationships across UKG departments to ensure collaboration and problem solving Leads team through company changes Other duties as neededQualificationsBasic Qualifications: 3+ years of people management and/or mentoring experience Experience managing a portfolio of HCM implementations Experience building and managing relationships with customer executive leadership Ability to travel up to 25%Preferred Qualifications: Strong leadership presence with excellent communication, customer service, and consulting skills Organized, responsive, results driven General Business Acumen Bachelor’s degree or equivalent experience MBA, PMP certification preferredPay Transparency for Colorado, New York, Washington and CaliforniaThe pay range for this position in Colorado, New York, Washington and California is $96,900 to $139,300, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.San Francisco Bay Area Pay LawThere is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $111,435 to $160,195 per year.EEO StatementEqual Opportunity EmployerUltimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and its supplement .View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .Disability AccommodationFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
