Mailroom Coordinator II

Mailroom Coordinator II

30 Sep 2024
Michigan, Livonia, 48150 Livonia USA

Mailroom Coordinator II

OverviewUnder general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities ResponsibilitiesMAIL/PACKAGES/POUCHES

Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations

Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)

Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Deliver incoming overnight packages within established time frames

Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING

Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)

Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc

Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs

May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings

Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary

Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager:

Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee

Provide reception work such as answering telephones, taking messages and greeting visitors

Move boxes, supplies or furniture; replace light bulbs

May be requested to perform document scanning

Prepare outgoing items for shipping

Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

High school Diploma or equivalent

2-4 years’ experience working in a mailroom or professional office environment

Basic knowledge of metering, weighing, logging and other shipping procedures

Ability to use personal computer for basic tasks

Ability to perform more complex functions of the various equipment and systems used

Excellent customer service, professional attitude and appearance are a must

Ability to work overtime & meet deadline

PHYSICAL DEMANDS

Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing

May lift and/or move up to 50 lbs.

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job LocationsUS-MI-LivoniaPosted Date5 hours ago(9/30/2024 4:24 PM)Requisition ID 2024-18678 of Openings 1Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full-Time

Related jobs

  • Overview

  • Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet\'s health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian\'s instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality \' The consumer is our boss, quality is our work and value for money is our goal. Responsibility \' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality \' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency \' We use resources to the full, waste nothing and do only what we can do best. Freedom \' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership € Customer Focus € Peer Relationships € Integrity & Trust € Action Oriented € Listening Functional € Preventative care and OWPs € Communication Skills € Client Service Skills € Priority Setting € Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability \' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl

Job Details

  • ID
    JC52610052
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Canon Business Process Services
  • Date
    2024-10-01
  • Deadline
    2024-11-29
  • Category

Jocancy Online Job Portal by jobSearchi.