Customer Claims Representative Apply now » Date: Oct 31, 2024 Location: Mason, MI, US Company: Dart Container Department: Administrative SalesSupervisor: Denise BunkerRecruiter: Amanda GreenwoodPay Grade: 12Are you a person that is ambitious and likes to investigate information? Then we have an opportunity for you! We are looking for a motivated, critical thinker that is results driven to provide high quality customer service and join our dynamic team as a Customer Claims Representative. A Day in the Life at Dart: This fast paced job requiring attention to detail and investigative skills to validate rebate claims for customers across the United States. Your ability to gather information and chase down answers will be part of the exciting day to day, always challenging but rewarding responsibilities. We offer an onsite gym and cafeteria, a laid back environment where wearing jeans is encouraged, and paid time off after 30 days! With a foundation built on honesty, integrity, teamwork and respect for the individual, we’ve created a workplace where people who share our values thrive. Who is our ideal candidate? The ideal candidate understands that a positive outlook, big picture thinking, and effectively working with others will set the stage for long term success for both themselves and the business.
High school diploma or equivalent
Six (6) months of experience in the customer service field
Strong attention to detail and accuracy
Ability to work independently and make sound decisions with minimal supervision
Able to effectively manage and execute multiple tasks, projects and priorities
Microsoft Excel skills to include the ability to create basic spreadsheets, open, close, edit, (e.g., cut, paste, insert and delete rows) and save spreadsheets
Able to stay focused and engaged in a work environment that is open and active
Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities
Math skills to include simple addition, subtraction, multiplication, division, fractions and decimals
Excellent verbal and written skills necessary in order to communicate intricate job-related information to internal and external customers
Ability to exhibit creativity and flexibility when solving complex problems
Overview: Dart makes everyday products that give people the freedom to enjoy the food & drinks they love, wherever they are. From to-go containers and dinnerware to tamper-evident food packaging and even the red Solo cup, Dart products have been keeping people on the go and having fun for more than 50 years. Dart is a family-owned, family-focused company of 13,000 employees united by a shared set of values. Headquartered in Mason, MI, Dart has 30 locations in four countries.Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.Dart Container is a drug-free workplace. Candidates are subject to a drug test (excluding THC/marijuana/cannabis) and background check at the time of offer.THC testing ONLY when such testing is required by law.Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.https://www.dartcontainer.com/eeoaa/If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at applicationassistance@dart.biz for assistance.
