Technology Support Specialist- Mount Pleasant, MI

Technology Support Specialist- Mount Pleasant, MI

05 Oct 2024
Michigan, Mountpleasant, 48804 Mountpleasant USA

Technology Support Specialist- Mount Pleasant, MI

Are you looking for a career with a premier property management company? Do you want to be part of a team that was rated as one of the top 100 workplaces to be a part of by the Detroit Free Press, five years in a row? Are you searching for a company that celebrates the uniqueness that each individual brings to our team? Join KMG Prestige, where our motto to “Do the Right Thing” is not just words, it's who we are. We are seeking a Technology Support Specialist for our Support Center in Mount Pleasant, Michigan who is highly detail-oriented, has a positive attitude, and is self-motivated. Technology Support Specialists are responsible for entering and editing service requests, assisting with hardware/software/networking needs, documenting processes, performing new user and computer setups, and more. The ideal candidate is an organized problem solver with strong time management skills.Position has the opportunity to become hybrid after 90 days of in-person training and pending manager approval. You Have:

Two to three years' experience troubleshooting hardware and software, networks, scanners, printers, and accessories

Working knowledge of networking printers and scanners

Advanced knowledge of Windows OS and Microsoft Office applications (MS Teams experience is a plus!)

Ability to multitask

Proven customer service skills

Strong email and telephone etiquette

Ability to prioritize tasks and meet deadlines

We Have:

Medical

Dental

Vision

Telemedicine

Flexible Spending Account

401k (with employer match)

Paid Time Off

Parental Leave

Life & Disability Insurance

Tuition Reimbursement

Pet Insurance

Employee Assistance Program

Wellness Program

If you are excited to join a team that is striving to become the best, most respected property management company in the industry, please submit your resume. KMG Prestige is an Equal Opportunity Employer who is passionate about being a diverse and inclusive organization. Please contact us should you require accommodations in the application process.

Job Details

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