GOLDEN SWAN MANAGEMENT FIELD OPERATIONS CREW MEMBER

GOLDEN SWAN MANAGEMENT FIELD OPERATIONS CREW MEMBER

01 Apr 2024
Michigan, Northern michigan 00000 Northern michigan USA

GOLDEN SWAN MANAGEMENT FIELD OPERATIONS CREW MEMBER

We are a growing Northern Michigan vacation rental management company seeking multi-talented part-time associates for the Summer of 2024.

Maintaining high standards for guests and property owners is the key focus of our operations team and this role especially. Our high-integrity, humanistic approach to hiring and retaining a solid, happy staff is at the core of our success thus far.

You are an upbeat individual with a diverse range of practical skills and a can-do- will-figure-it-out attitude. Time management, cheerful and effective communication, and slightly more than basic tech skills are your superpowers. You are at your best when your work is a little different every day, and you are trusted to make common sense decisions on the fly.

You are independent and resourceful, but you feed off the energy of a great team of people who love what they do, and expect a lot from each other. You have no problem following the systems and protocols in place, and don't mind sharing ideas of better ways of doing things.

The biggest part of the job is performing final on-site inspections of our beautiful properties prior to guests arrival. Using our checklist-app, you make sure everything is perfect.

Duties/Responsibilities:

Inspect

Conduct final on-site inspections of properties, after they are cleaned, to ensure they are guest-ready.

Writing a custom note, displaying GSM info

Perform touch-ups as needed and maintain property cleanliness - Dusting, lint rolling, etc

Follow the Breezeway checklist for requirements and items to check

Stocking necessary supplies for cleaners and guests (e.g., wine, paper products, disposables)

Anticipate guests' needs and prepare the unit accordingly

Maintain

Minor Maintenance (tightening hinges, knobs)

Hot tubs - general checks

Some Snow removal (winter)

Wash linens when needed

General troubleshooting

Report

Report any damages, missing items, or potential issues promptly.

Non functioning appliances, utilities, etc

DESIRED HARD SKILLS

Proficiency in basic office software platforms like Outlook, Office, Google Workspace, and Slack.

You can express yourself effectively through both writing and speaking, with clarity, intelligence, and good humor or cheer at the core of your communication skills

Critical thinking abilities for problem-solving

Bonus: Prior experience with rental platforms and associated property management software/processes

DESIRED SOFT SKILLS

A people person

Highly adaptable to learning new tech platforms.

Organized, detail oriented, resourceful

Demonstrate time management, and prioritization skills.

Thrives in a challenging environment where achievements are recognized.

JOB DETAILS

Part-time seasonal position: approximately 15-20 hours per week.

Number of hours can be flexible depending on your schedule. But typically must be available 11am - 4pm on working days.

Exceptional work performance can lead to a year round position, and increased hours.

$18 per hour starting wage.

Mileage reimbursement for work-related travel with a personal vehicle.

REQUIREMENTS

Must be 21 years or older.

Reliable transportation and Valid drivers license required

Most days will include driving from property to property.

Some weekend availability is expected

High School diploma or GED is required

Some higher education preferred, but not required

At least 2 references are needed for consideration

Please send resume with references.

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