The Director of Off-Site Services oversees all groups whose work is completed primarily off UTAC-operated sites. This includes Solutions, Service, and Certification groups. This role will strengthen core business attributes including customer focus, engineering innovation, entrepreneurial spirit, operational flexibility, and team cohesion. The primary responsibility is to deliver technical support and resources while effectively managing customer expectations. The position requires the capability to manage diverse tasks and assignments across multiple areas. Demonstrating initiative and taking ownership of responsibilities are vital for success in this role. As an integral member of the Group Leadership Team, this position provides support for operations on a global scale.  Essential Duties and Responsibilities:Full P&L responsibilityOversee the mechanical and electrical design teams, field services, project managers, and certification group  Manage project managers and customer expectationsWorking knowledge of IATF and COFRAC certification requirementsRepresent the service group in Senior Leadership meetingsProvide revenue forecasting and budgetary numbersProvide strategic and technical direction to other UTAC TeamsWork with the Sales group to track down leads and solidify potential sales opportunitiesWork with suppliers to meet technical specifications and negotiate pricing and delivery datesProvide labor estimates and technical descriptions for quotesPrioritize projects and resources based on timelines and potential business impactsConduct performance reviews with employees and managersProvide monthly group progress reports and accomplishments to the leadership teamWork with the VP and other leaders to cascade company goals and vision to the employeesMake sure that all employees are adhering to UTAC established processesProvide a safe and comfortable working environment for all employeesStrive for employee and customer satisfactionAssists in supporting the UTAC culture and values (Integrity, Expertise, and Innovation).Performs other duties as assigned.
