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Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.Job Summary:Responsible for the sales strategy of Comcast High Capacity EthernetNetworks, Internet, Video, and Voice-based services to Government,Education, and Medical institutions (G.E.M.) as well as complexenterprise customers. Works as part of a team to drive sales by focusingon acquisition, development, and management of strategic prospectiveclients in designated territories. Designs and delivers live salespresentations to prospective strategic clients, develops relationshipswith clients and the community, and positions the Comcast brand as keycomponents of the sales strategy, in keeping with Comcast's touchstones.Has in-depth experience, knowledge and skills in own discipline.Usually determines own work priorities. Acts as a resource forcolleagues with less experience.Employees at all levels are expect to:- Understand our Operating Principles; make them the guidelines for howyou do your job- Own the customer experience-think and act in ways that put ourcustomers first, give them seamless digital options at every touchpoint,and make them promoters of our products and services- Know your stuff-be enthusiastic learners, users and advocates of ourgame-changing technology, products and services, especially our digitaltools and experiences- Win as a team-make big things happen by working together and beingopen to new ideas- Be an active part of the Net Promoter System-a way of working thatbrings more employee and customer feedback into the company-by joininghuddles, making call backs and helping us elevate opportunities to dobetter for our customers- Drive results and growth- Respect and promote inclusion and diversity- Do what's right for each other, our customers, investors and ourcommunitiesCore Responsibilities:- Creates and delivers face-to-face sales presentations to strategicprospective clients that demonstrate knowledge of the latest Comcastproducts and services. Sells with goals of exceeding departmentalfinancial and unit targets. Stays abreast of competitive landscape andemerging technologies to best position Comcast Business Services in themarketplace.- Develops the strategy of the sales territory, including identifyingstrategic partnerships, planning the development of a territory, andcultivating of local partnerships and organizational affiliations.Actively researches and generates new leads with targeted businessesthrough various prospecting activities, including cold calling,canvassing, customer referrals, and partner relationships. Activelyseeks ways to promote and position the Comcast brand within territory.- Retains customer base by delivering on the Comcast credo, ensuring asuperior customer experience. Maintains and builds customer relationshipto drive customer retention. Works with internal teams to ensureoperational efficiencies and service levels meet and exceed customerexpectations through strong customer service orientation with excellentfollow up skills.- Maintains accurate and quality sales records and prepares sales andactivity reports as required.- Attends out-of-the-office meeting with customers on a regular basisand demonstrates excellent verbal and written skills and skillpresenting, persuading, and negotiating.- Demonstrates some knowledge of Network Design, MAN technologies &designs including DSx, OC-x, WDM, Ethernet, Internet Technologies,Functionality & Services, Voice Network Technologies (including VoIP),Data Networking Technologies, Functionality & Services (LAN, MAN, WAN,VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3),Customer Premise Equipment (voice & data), Business Continuity/DisasterRecovery concepts and E-rate Contracting Processes and Procedures.- Consistent exercise of independent judgment and discretion in mattersof significance.- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.- Other duties and responsibilities as assigned.Job Specification:- Bachelors Degree or Equivalent- Business, Marketing-- Generally requires 3-5 years related experienceComcast is an EOE/Veterans/Disabled/LGBT employer
