Scope of Position: The role of a Customer Service Agent is to identify and understand our customer's supply chain needs. Your major duties and responsibilities will include the following:Create and process shipping and receiving documentationProcess inventory movesAssist with clerical duties as needed - reception and security includedTimely and accurately create all cargo-related reports and send to our customersConfirm daily loads are on scheduleConstantly liaise with service providers in order to get updates relating to cargo handling, delivery and distribution in an assigned time frameTimely and accurately key all related data into the company's systemSupport other product teams in operations tasks as requiredAssist warehouse team with personnel and manifest documentation as neededProvide excellent customer service at all times
