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DescriptionJoin Our Team as a Customer Service Representative!OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Troy, Michigan region and is a long-term temporary employment opportunity.Your responsibilities
Field and send out send written business correspondence
Receive and place telephone calls
Be a part of business development by by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Requirements
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Strong problem-solving skills
Ability to communicate verbally and in writing effectively throughout all levels of the company
1+ years of past relevant experience
Experience performing extensive research to resolve complex customer inquiries
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong proficiency in Excel and other Microsoft Program skills
Excellent computer skills
Enthusiastic attitude and an engaging businesslike approach
Medical Insurance Verification experience required
Proficiency in data entry
Solid understanding of Call Center Customer Service
Customer service and office administrative skills
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $14.00 - $16.00 / HourlyLocation: TROY, MIDate Posted: August 20, 2020Employment Type: TemporaryJob Reference: 02250-0011536570Staffing Area: Office u0026 Administrative
