The Procurement Specialist II is responsible for the operational support of our procurement program teams 
driving value to our clients through transaction and sourcing processes and working towards delivering our 
clients with visibility and insight into their services spend.
Essential Functions:
Client and Supplier Interaction
Maintain and influence relationships with clients and within AGS.
Assist clients in establishing or extending Statements of Work (SOW) and resource assignments.
Confer with suppliers to gather information, including price, delivery schedules, and key project 
terms.
Field questions from clients and escalate when necessary.
Ensure constant and professional interaction via email and phone with clients, suppliers, and other 
partners.
Operational Support
Triage incoming requirements to determine the appropriate engagement type.
Manage primary customer support activities, including quality reviews and timekeeping/milestone 
tracking.
Assist in collecting data related to supplier performance.
Process RFIs to gather supplier qualification data.
Maintain and update monthly activity and performance reports.
Ensure all projects are closed in the system at the end of engagements.
Risk and Compliance
Identify risk situations and coordinate with management.
Ensure security departments are notified of the end of assignments, if applicable.
Process Improvement
Engage with internal stakeholders to understand business objectives for technology enhancements.
Ensure client expectations and SLAs are consistently exceeded
