Job DescriptionWork Arrangement:This role is categorized as hybrid. This means the successful candidate is expected to report to the Detroit or Warren location three times per week, at minimum.The Role:The Inclusive Experience Project Manager is part of the Inclusive Experience Team and is critical to ensuring that GM has a multi-pronged approach to enabling inclusion through behavioral, tech-enabled, and embedded learning activations.They will create, advise, and support programs that strengthen DEI proficiency as well as inclusive and consistent behaviors across GM experiences. This role will work collaboratively to ensure DEI principals are embedded into our Company values and behaviors, as well into every aspect of the employee, customer, and partner experiences. This team member will be skilled at understanding the needs of our internal customers, creating solutions that include change management considerations, tracking progress and impact, and identify areas for improvement. They will work across the enterprise to drive embedded activations and solutions to support inclusive environments for employees, customers, and GM partners.Qualified individuals must have previous experience in journey mapping, change management, and conducting empathy interviews that provide meaningful and actionable insights. The Inclusive Experience Project Manager will be responsible for defining metrics to measure impact and tracking initiatives to ensure success. The ideal candidate will have the ability to collaborate cross-functionally, have strong project management skills, and the ability to pilot initiatives with agility to pivot when necessary. They will have leadership development skills that will support others in creating inclusive practices as well as possess excellent communication and relationship management skills.Responsibilities:
Cross functional collaboration for employee onboarding and training to ensure inclusion is considered throughout the experiences
End to end ownership of DEI onboarding materials for New Hire Orientation, new Group Leader training, and others identified
Ownership of GMs Inclusion Message site including ensuring timely, relevant, and accessible content is available to employees
Create programs and initiatives to strengthen and embed DEI principals across the employee lifecycle
Partner with a cross functional group to design, develop, integrate, and execute initiatives to support KSIs, and metrics/measures related to DEI. Work will be in support of inclusive experiences focused on areas identified but not limited to data provided by Workplace of Choice employee surveys
Engage in aspects of our various Customer Experience journeys to ensure they are created through the lens of inclusivity
Support requirements that enable an inclusive experience for GM partners and ensures our vendor partners live by our values and behaviors
Must be able to demonstrate :Strong Communication: Ability to create content in multiple formats that is applicable to various users. Has the ability to embed an idea in a narrative or story that is relevant and drives improved understanding, shapes a vision, and creates change. Promotes desired ideas through communication skills and ensures effective branding.Evaluator: Must be able to use data to make informed decisions that drives well designed and globally relevant content. Possess a high degree of situational judgementInfluencing: Provide expertise to assess learning needs, determine effective solutions, and measure progress. Ability to build relationships for cooperative working experiences, inspire and lead others with influence rather than authority. Is politically savvy and has the professional courage to highlight concerns and share differing opinionsPlanning and Project Management: Ensures key priorities are turned into realistic and executable actions, can successfully manage group facilitation, effectively deliver training, manage process change, and track progress toward goalsOther:
Conflict Management and Resolution
Organizational Agility
Customer Orientation
Additional Job DescriptionQualifications:
At least 5-7 years of demonstrated experience in building and implementing successful change management or learning programs
Excellent written and verbal communication skills
Strong project management skills and experience
Strong presentation and interpersonal skills
Demonstrate significant capability and experience developing and implementing content related diversity, equity, and inclusion principals through various modalities
Ability to utilize metrics to demonstrate success and impact on sentiment and perceptions
Ability to prioritize workload, be solution oriented and proactive
Preferred Qualifications:
Bachelor’s degree preferred with focus in human centered / organizational design, change management, communications, business, or related field.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Benefits OverviewThe goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; Company and matching contributions to 401K savings plan to help you save for retirement; Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; Tuition assistance and student loan refinancing; Discount on GM vehicles for you, your family and friends.Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity StatementsGM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:Our Company (https://search-careers.gm.com/en/working-at-gm/)Our CultureHow we hire (https://search-careers.gm.com/en/how-we-hire/)Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.Explore our global location sThe policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
