Job SummaryManage the Modernization, Contract Management and Technical Support product line and deliver target sales and gross margin.  This includes marketing, selling, and executing profitable and on-time modernization equipment/projects.  Position is responsible for leading a team and overseeing all quoting, monitoring, and scheduling all modernization projects, service agreements and upgrade kits. Key ResponsibilitiesLead and Oversee Modernization Operations: Manage the overall operation of the Modernization department, ensuring achievement of targeted sales and gross margin objectives while guiding a team of project leaders and contract managers.Project Execution and Oversight: Coordinate the execution of all modernization projects for food or pharmaceutical equipment, monitoring progress, approving cost estimates and deadlines, and ensuring timely and successful completion.Customer and Sales Collaboration: Partner with Aftermarket Sales Managers and customers to develop value-added modernization solutions and support the fulfillment of service-level agreements.Solution Development and Technical Alignment: Review specifications and engage in conceptual discussions with field service to develop proposals, while collaborating with Centers of Competence (CoCs) for specialized technical support.Cross-Functional Collaboration and Reporting: Work with IT, project management, and other departments to develop automated reporting tools that enhance performance visibility and support financial goals.Strategic Planning and Cost Management: Collaborate with senior leadership and finance to set annual sales targets, define strategies, and optimize processes to maintain competitive product pricing.
