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The Adventure Parks of Outdoor Venture Group are committed to promoting active enjoyment of the outdoors. Guests are encouraged to challenge themselves, build self-confidence and gain lasting memories. This is an incredible opportunity to join a growing company as we open our newest Adventure Park in Silver Bay, MN.
We are looking for someone who sees challenges and rapid growth as an opportunity rather than an obstacle, who wants to help others discover their sense of adventure and is committed to providing exceptional service while ensuring all safety regulations are followed. The ideal candidate enjoys working as part of a team and values training, mentoring and coaching.
JOB RESPONSIBILITIES:
This entry level Supervisory position is primarily and directly responsible for the oversight and operation of the main Adventure Park facilities and climbing attractions. Responsibilities include, but are not limited to:
Directly responsible for ensuring all safety standards regarding equipment, facilities and climbers are maintained at all times.
Responsible for checking, inspecting and maintaining all equipment, park structures, facilities, grounds and trees daily
Handles the training, scheduling and direct supervision of all immediate park staff, including course monitors, front staff and supervisors
Responsible for staff communications, feedback, on-going training and performance reviews.
Responsible for promoting a positive work environment and supporting the OV culture
Responsible for ensuring that all employees meet all customer service and performance standards
This position is the primary on-site responder to high course rescues or medical emergencies
Responsible for assisting all staff and performing other duties as assigned
REQUIREMENTS:
Prior experience in adventure-industry facilities, travel/tourism, service industry, retail or sales preferred
Excellent attention to detail coupled with the proven ability to multi task
Proficient in Microsoft Office (Excel), Google Apps, and other systems involved in records management and documentation
Must have exceptionally strong customer service and communication skills
Must be a quick and independent learner, able to pick up things on the job and quickly adapt to new situation
CPR and First Aid Certification or willingness to obtain certification
Must be able to perform labor-intensive and physically demanding tasks that require regular heavy lifting, pulling, bending and climbing up to 70 feet.
Prior HR experience preferred
Must have an eye for detail, as well as the ability to look at the big picture and be able to guide staff and park towards a common goal
Must be capable of effectively handling high-pressure situations while remaining calm
Strong leadership experience and experience in a supervisory position
PHYSICAL AND SCHEDULE REQUIREMENTS:
In this position you must be available to work a full-time seasonal schedule with overtime and weekend hours as needed. The position will work from March through October and the North Shore Adventure Park will run from May through October. Candidates must have full schedule availability and flexibility during this season, including weekends and holidays. Managers may work upwards of 60 hours per week during the peak season.
All Adventure Parks and offices are in a natural, outdoor, wooded environment. Candidates must be comfortable and willing to work in all seasonal, outdoor weather conditions as operational and management duties may require
Must be comfortable and willing to climb as necessary
Able to lift and carry 50lbs
CPR and First Aid Certification or willingness to obtain certification
Rescue and climbing skills are highly preferred, but are not required
TO APPLY, PLEASE EMAIL: hiring@inthetreetops.com
EOE
