Competitive Pay and Benefits Package with additional compensation earned through bonuses based on performance.
Rove Pest Control is hiring a Full-Time and Part-Time Customer Success Specialist (CSS) to work in our Oakdale office. Customer Service Representatives at Rove Pest Control are the first point of contact for our customers. We guide our customers through their problems with empathy and help them get connected to our team of exceptional technicians to get their issues resolved quickly.
Our hard work, commitment, and proactive thinking promote lasting relationships that improve individual and group qualities of life.
Essential Duties and Responsibilities:
Answer inbound calls
Responds to customer emails, voicemails, and tasks in a timely manner
Plan and schedule services
Actively involved in continuous self-improvement
Ability to show empathy to customers
Willingness to help others
Prior customer service is a plus
Below you'll find information about some of what Rove has to offer.
Robust Paid Training & Professional Development Path
Opportunity to grow
Compensation and Benefits Include:
$16-20 per hour
Hourly pay and bonus determined by candidate’s experience
Continuous education to give you control over your compensation
Paid Training
Commissions for reinstated customers
401k
Health Insurance
As much as 15 days of PTO available year one, including holiday pay. PTO increases annually.
A career with Rove is exactly that - a professional trajectory filled with opportunity. We offer competitive pay and many of our roles offer incentives based on performance and providing exceptional customer experience.
Here are Rove's FAQs: https://www.rovepestcontrol.com/career-frequently-asked-questions/.
Did you know working with Rove boosts your impact on community and public health?
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