Vacancy expired!
We are looking for an energetic person to fill our open day time (7am-3pm) full-time dispatcher/cashier position.
This is a customer service driven position that will operate our operations booth. Will check our customers into our and out of our facility. Direct drivers in proper rotation to accomplish our pickup and drop off goals via two-way radio and GPS. Telephone skills are required to communicate with our customers and employees. Basic computer skills to use with our parking software. You are the first and last person our customers sees. We expect friendly smiles and a great attitude so the customer has a positive experience with us.
This multi-tasking positions responsibilities include but are not limited to: checking customers in and out of our facility, record keeping, answering phone calls, dispatching our buses to and from the airport, and providing excellent customer service. This is a fun and fast paced position that can provide a very rewarding work experience for the right candidate.
Requirements:
- ability to pass a drug test and criminal background check
- good record keeping skills
- able to use an internet-based parking program,
- good verbal skills for our 2-way radio and telephone communications,
- handle customers professionally and courteously
- strong decision-making ability
- detail oriented
Key Performance Indicators:
· Multi-tasking
· Customer service
· Telephone skills
Ideal Behaviors and Values:
· Strong work ethic
· Positive attitude
· Accountable
· Dependable
· Self-motivated
· Maintains integrity
· Upholds confidentiality
· Respectful
Key Competencies:
· Communication is consistently effective and professional
· Customer service orientated
· Conflict management
· Critical thinking and problem solving
· Manage multiple tasks
· Influence and lead
· Negotiation
· Work well with a wide range of people and organizations
· Adapts to the organizations changing needs
· Stress tolerance
Knowledge and Experience:
· Dispatching and customer service preferred but not mandatory
· Basic computer skills required
· Multi-tasking
· Customer service
· Telephone skills
Physical Requirements:
· Extended periods of sitting at computer or desk.
· Able to stand as needed
· Keep work area neat and clean
This position works from 7 am to 3 pm Monday through Friday days.
Flexibility is a bonus!
