Truck Shop Service Writer/Advisor

Truck Shop Service Writer/Advisor

23 Nov 2024
Minnesota, Minneapolis / st paul, 55401 Minneapolis / st paul USA

Truck Shop Service Writer/Advisor

Bona Bros is seeking to add a service writer at our New Brighton location.

We are an independent, family-owned shop started in 1956 with many commercial and fleet accounts.

The ideal candidate will have a charismatic personality to facilitate customer repairs, help the shop run smoothly, and have a sense of profit and loss ownership.

JOB DUTIES

Monday - Friday from 7am-5pm

Service writing

Ensure the shop is running in a safe, efficient, and productive manner

Estimate, bill, and ensure repairs are completed to the satisfaction of customer's expectations

Keep customers informed on costs, completion time, and possible changes

Maintain and build a customer base

QUALIFICATIONS

Previous service writer/advisor experience is required

-Familiarity with estimating and billing repairs

-Ability to assist two other service writers in running a 15-bay shop

-Computerized invoicing system (Mitchell1 experience preferred)

-Must have computer/technology proficiency (typing, email, online scheduling, invoicing, phone system)

-Knowledge of vehicle repair (mechanical and diagnostic)

-Must have a valid driver's license

-The ideal candidate would bring a dynamic personality to retain and attract new customers

BENEFITS

-Salary plus Commission (based on gross profit)

-Health Insurance w/ HSA

-Dental Insurance

-Uniforms provided

-401K with company contribution

-Short-term Disability & Life Insurance

-Paid vacation and holiday

Must include a resume to be considered

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