Description Robert Half is seeking an individual with a knack for problem-solving and a passion for helping others, to join us as a Customer Service Representative. The ideal candidate will be an integral part of a successful enterprise, taking pride in their accountability and a spirit of teamwork.This role offers an immediate opportunity to be part of a busy, vital financial services company where we need a customer service professional who can hit the ground running.Responsibilities Include:
Fielding client phone calls and placing follow up calls as necessary
Assisting customers with inquiries, tracking or follow-ups
Performing data entry tasks
Managing and logging crucial information within multiple CRM databases
Handling email correspondences
Consistently achieving metrics including quantity and quality of calls
Requirements
Skills and Qualifications:
Minimum 1 year of customer service experience (such as retail, restaurant, call center, etc.)
Minimum 1 year experience in an office setting, preferably working within a database
Personable with a positive attitude and excellent problem-solving skills
Proficient in written and verbal communication
High school diploma, GED, or higher education
Motivated to consistently meet or exceed expectations.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
