Job Title: Engineering Service AdministratorJob DescriptionSeeking an engineering/aftermarket service administrator, coordinator, or assistant project manager to provide industry-leading service for large industrial motors, generators, and turbines to our customers worldwide. This role supports both internal and external customers, as well as partners, to maintain good financial outcomes for the company. Responsibilities include utilizing SAP (ERP system) for custom engineering projects, resolving service or invoicing inquiries, promoting strong customer relationships, and interfacing directly with customers to develop new business, gather job scope information, create quotations, and schedule services.Hard Skills
BS or Associates Degree in business, Industrial technology, or related field
2+ years of recent engineering support experience or project coordination in a relevant field (energy, engineering, telecomm, manufacturing)
Ability to communicate and interface with shop personnel and technical staff
Computer literate with knowledge of current operating systems and software common to business applications including SAP, Outlook, Word, Excel, PowerPoint
Soft Skills
Demonstrated sense of urgency to affect timely response and resolution to customer requests
Ability to keep multiple tasks and activities coordinated, prioritized, documented, and in motion or progress at one time
Demonstrated capacity for social interface with internal and external customers, achieving customer satisfaction excellence
Effectively deal with difficult customers through oral and written communication
About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
