Summary As a Financial Technician, the incumbent's primary responsibilities include researching and entering incoming payments (collections) into the financial system and supporting the Debt Management Specialists and external customers in the area of collections. Customers may include other USDA agencies served under Service Level Agreements (SLA). Responsibilities The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to: Posts all collections to the financial system accurately and timely (high volume). Validates, monitors, controls, and maintains accounting transactions and accounting records for multiple accounts. Runs daily Treasury system reports to account for all agency collection activity. Reconciles subsidiary financials to general financials for accounts having a variety of transactions. Reconciles detailed listings of outstanding transactions to the financial system. Consistently works with other offices and agencies to ensure our agencies collections entered balance with Treasury’s records. Handles difficult customer contacts, negotiating and resolving controversial financial issues in a courteous and professional manner. Performs research and analysis on payments made in error and/or overpayments from customers and prepares refund documentation. Performs some debt collection, such as bounced payments, making contact with customers to collect. Requirements Conditions of Employment Qualifications Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement, including specialized experience and/or education, as defined below. FOR THE GS-05 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-04 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Utilizing various computer systems and software applications, with a minimum of intermediate level Excel experience (ex. writing formulas, formatting, copying/pasting, etc.). Demonstrating a high volume transactional workload with strong attention to detail and a high degree of accuracy. Utilizing research and analysis skills to determine proper postings or corrections needed. OR 4 years of successfully completed education above the high school level; OR Equivalent combinations of education and experience are qualifying for this grade level. TRANSCRIPTS are required if: You are qualifying for the position based on education. You are qualifying for this position based on a combination of experience and education. This education must have been successfully completed and obtained from an accredited school, college, or university COMBINATION OF EDUCATION & EXPERIENCE AT THE GS-05 GRADE LEVEL: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify for that grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This position does not have an education qualification requirement. Additional Information Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected. Travel, transportation, and relocation expenses will not be paid. Any travel, transportation, and relocation expense associated with reporting for duty will be the responsibility of the selected employee. Promotion Potential: If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is neither implied nor guaranteed. Worksite Information: This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements. Additional information regarding ad hoc, occasional, or reoccurring telework may be obtained at a later time from the hiring manager or program during the hiring process.
