Purpose:
The Shift Supervisor oversees all the activities of Sheet Metal Fabrication, Powder Coat Paint, and the Parts Department while ensuring the end results meet or exceed defined expectations according to in-house leadership, development training, and customer requirements.
Quality
The Shift Supervisor is responsible for applying apg policies and Quality Management System (QMS) processes to ensure continued compliance with ISO Certification.
Promote and maintain clean and safe work environments
Assist with the resolution of CPDs (Corrective Preventative Documents)
Enforce apg’s safety policy
Maintain training documents and records per the processes listed in the QMS
Customer Service
The Shift Supervisor is responsible for providing superior customer service to their internal and external customers.
Support for all production with the right parts at the right time in the right place
Cross-train in various roles, to fill in where needed
Discuss with other department Supervisors/leads to ensure the coordination of Fabrication Sheet Metal, Parts, and
the Powder Coat Paint departments activities
Assign tasks and duties to team members and ensure tasks are being carried out to apg’s standards
Screen, hire and help train personnel as needed
Order personal protective equipment and any other necessary items as needed
Focus on resolving problems to improve efficiency
Schedule jobs for Fabrication Sheet Metal and the Powder Coat Paint department
Continual Improvement
The Shift Supervisor is responsible for leading a team through an environment of continuous improvement within apg.
Identify continual improvement actions and their benefits (cost reductions, process improvements, documentation)
Support appropriate levels of cross-training within teams and shift personnel to complete tasks as needed
Participate in and as needed, conduct training for the team
Lead implementation of continual improvement actions
Identify the team’s strengths and weaknesses and motivate employees toward improvement
Maintain awareness of new equipment and technologies that could improve the future of your teams
Follow and recommend improvements to existing safety policies and procedures
Leadership
The Shift Supervisor is responsible for modeling the necessary mentoring skills and behaviors needed to assist in achieving apg’s Mission, Vision, Quality Policy, and strategic goals.
Recognize the contributions of every team member and encourage them to work together, sharing ideas and
maintaining good relationships in the execution of job tasks
Service Leadership mentality (Work to help others succeed)
Bring others along in decision-making and include other areas when decisions impact them
Provide performance feedback and proactively recommend opportunities for improvement and growth
Maintain confidentiality of information learned/shared by individuals and the company
Approve timecards, time off requests and changes to the shift schedules
Monitor attendance, tardiness and time off
Perform other duties as specified by the Manager of Operations
Conduct performance reviews and share feedback with upper management and team members
Knowledge, Skills, and Abilities:
Practice strong organizational skills, promoting efficiency and effective time management
Build trust by effectively delegating tasks and monitoring results
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Awareness of and willingness to follow/implement Lean Manufacturing practices
Ability to effectively resolve problems with both people and processes
Ability to speak, read and write English
Attention to detail
Ability to multi-task and thrive in a fast-paced environment
Ability to prioritize and remain calm and consistent in high-pressure situations
Requirements:
5-7 years of relevant manufacturing sheet metal, paint line and parts department experience or equivalent
combination of education and work experience.
Minimum 2 years of experience successfully leading others.
Experience leading others over multiple shifts preferred.
