Vacancy expired!
Loot Hive has an immediate full time opening for a Customer Service Representative and Office Assistant in our Bloomington office! Loot Hive is a 3rd party seller on eBay, Amazon and Walmart that focuses on retail electronics. This position is responsible for email customer service (no phone support!) along with being a general office assistant.
Customer service will consist of responding to approximately 50+ email messages per day from customers and researching product information / troubleshooting issues. You will also be responsible for arranging and processing customer returns. The assistant side will mainly involve office tasks such as placing and managing incoming supply orders, working with Google sheets, and creating online product listings on eBay (no experience needed). We are looking for an individual that is open to an array of different office responsibilities or projects that might arise at a moment’s notice.
Some form of previous customer service experience is a must. This is not a remote job; we do require someone who can work Mon-Fri, from approximately 7AM-3PM at our warehouse location. Position includes your own private office within the building! The job pays weekly, and employees receive a yearly bonus in February.
Job Requirements:
-Must have general understanding of electronics and be able to perform basic troubleshooting
-Be detail orientated
-Have excellent grammar skills
-Have strong computer and typing skills 50+ WPM (English primary language)
-Willingness to learn and take on a multitude of responsibilities
-Ability to work independently
-Handles stress well
Helpful experience & skills
-eBay and Amazon / eCommerce-related experience
-Basic knowledge of electronics, video games, gaming systems
-Tech savvy
Benefits:
Yearly bonus paid on Feb 1st.
401(k) matching
Employee discount
Paid time off
Schedule: 8 hour shift
Monday through Friday
Typical start time: 7AM
Typical end time: 3PM
COVID-19 considerations: We have made efforts in our warehouse to properly space employees apart, provide face masks and regularly sanitize common areas.
Work Location: Bloomington, Minnesota
Company's website: www.LootHive.com
