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Calibrate Property Management is seeking a motivated self-starter to oversee operations for multiple communities in the Minneapolis metro area.
The community manager is responsible for property operations including performing and/ or oversight of property accounting, leasing, marketing, and maintenance functions. The business manager may or may not perform all of the essential functions depending on the size of the property and the level of staffing. The business manager reports to the asset manager. Duties include but are not limited to:
Manages the property and staff within the guidelines of the company policies and procedures and ensures that the property staff understands and conducts themselves and property business according to policy and state and federal laws and regulations.
Meets and greets prospective residents. Shows units to prospective residents and explains occupancy terms.
Conducts resident screening and approves all potential resident applications and reviews qualifications. Collects deposits, completes the lease form outlining conditions and terms of occupancy, ensures that lease files are entered correctly into the accounting software.
Collects all rent, issues receipts as necessary, and ensures all rentals are posted in accounting software. Makes bank deposits daily.
Makes property vendor selection and approves all property purchases. Approves all invoices to ensure that all products or services have been received.
Completes required weekly and monthly property reports. Responsible and liable for the petty cash fund.
Assists the asset manager with the creation of an annual budget and manages the property within the budget.
Performs evictions as required and participates in legal proceedings following eviction, as necessary.
Resolves resident complaints and answers resident questions. Monitors all problems that are being handled by other employees. Oversees resident activities.
Interviews, selects, and trains new employees. Schedules and monitors daily staff performance. Conducts safety meetings. Conducts performance evaluations, performance counseling and terminations. Recommends position changes and promotions. Completes all necessary employee related paperwork. The maintenance supervisor has these responsibilities for the maintenance staff.
Monitors the process of contracted work and ensures that all maintenance service requests performed by the maintenance staff are completed satisfactorily and in a timely manner.
Inspects vacant units to ensure they are rent ready, performs move-out inspections to assess condition of vacated units, and monitors the condition of property common areas for potential problems including potential safety hazards. Determines which units need carpet, blinds or appliance replacement, etc. and secures approval from the asset manager for improvements.
Implements and assesses effectiveness of property marketing strategies.
Conducts errands off the property including the purchase of supplies, post office mailings
Performs other duties as necessary to meet the needs of residents and the property.
QUALIFICATIONS
To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/ or ability necessary to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High school education or equivalent required
Real Estate license MN state preferred
Experience
Property management bookkeeping.
Real Estate management experience.
Other required Knowledge, Skills, and Abilities:
Must possess a basic working knowledge of multifamily property management including but not limited to Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collections, eviction procedures, bookkeeping principals and the use of property management software, and property safety.
Must have assertive collection skills and superior customer service and employee management skills.
Must be able to communicate effectively with all levels of management and personnel.
Must be detail oriented and able to focus with occasional interruption.
MENTAL & PHYSICAL DEMANDS/WORKING CONDITIONS
Must be able to concentrate in a typical office environment with some interruption.
Must be able to understand and relate the concepts behind specific ideas.
Physical Requirements
The work is described as light in physical demand.
Ability to frequently sit, stand, walk, extend arms and hands forward and overhead, finger and grasp.
Must be able to occasionally bend, crouch or stoop.
Must be able to lift and carry up to 25 pounds.
Must have close and distance vision and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3 Working Conditions
Typical office environment with temperature control and natural and artificial light.
Outdoor actives require exposure to seasonal weather and the associated temperature fluctuations.
Job Type: Full-time
