Working Title: Office & Admin Specialist- Student SuccessJob Class: Office and Administrative SpecialistAgency: Minnesota State
Who May Apply : Open to all qualified job seekers
Date Posted : 02/09/2024
Closing Date : 02/26/2024
Hiring Agency/Seniority Unit : MN St Colleges & Universities / Pine TC-AFSCME
Division/Unit : MnSCU Pine TC / MnSCU Pine TC Classified
Appointment Type : Unlimited, Part-time
Work Shift/Work Hours : Mon-Thurs: 10:00 am - 1:00 pm, Fri: 9:00 am - 1:00 pm
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $18.28 - $23.95 / hourly
Classified Status : Classified
Bargaining Unit/Union : 206 - Clerical/AFSCME
Work Area : Library Office Space
FLSA Status : Nonexempt
Telework Eligible : No
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
Make a difference in the lives of Minnesotans.The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.This position provides clerical and technical support to the Student Success team. This position exists to serve as a service point to provide necessary information and assistance in guiding students regarding the enrollment-application processes, financial aid, testing, records, library, student services, and general college operations. This position provides the first point of contact for assistance and support to internal and external stakeholders.PRINCIPLE RESPONSIBILITIES AND RESULTS1. Serve as a Student Success clerical processor for the college records and student services-related activities, ensuring all requirements are met for timely processing.
Support clerical processes for college records and student services. This includes the assistance in maintaining student records and acquiring applicable documentation(s) (i.e., transcripts, background checks, immunization records) required per PTCC programs.
Alert applicable staff regarding applicants who have anomalies with their records.
Work with other student services areas to ensure all requested documentation(s) are received.
Assist in the implementation of admission policies and procedures that are equitable, effective, unbiased, and in compliance with federal, state, college, and Minnesota State regulations.
Conduct regular student outreach to confirm student appointments and connect students with appropriate PTCC services and departments.
2. PTCC Library support and circulation-desk coverage.
In collaboration with the college librarian, assist in the organization and circulation of library materials, incoming postal mail, periodicals, and newspaper records.
Monitor the library space and be available for library patrons, providing basic computer use, library, and other PTCC services. Forward applicable questions to the librarian as needed.
Create PTCC IDs, including monitoring the PTCC ID request form regularly. Develop documentation for library operating procedures and tasks as requested.
Provide secondary support with Interactive Television (ITV) in partnership with the PTCC IT department, faculty, and other Academic and Student Affairs (ASA) staff. This includes assisting with campus printing services and procurement of supplies as requested.
3. Support the campus testing center.
Serve as the secondary support for the testing center, including proctoring academic exams for PTCC, Minnesota State, and other colleges, and proctoring accommodated tests approved by Disability Services.
Provide PTCC professional testing services (Pearson Vue, DSST, CLEP, etc.).
Work with the Testing Center Coordinator to troubleshoot online test and assessment system issues and work with PTCC and/or vendor technical support to resolve the issues within delegated authority.
4. Support Student Success department initiatives and activities.
Collaborate with college librarian and ASA department to promote library programming and other college-wide events.
Serve as one of the PTCC phone switchboard support.
Provide customer service and information through electronic shared-email communication (i.e., library@pine.edu , records@pine.edu , etc.).
5. Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.Minimum Qualifications
Ability to provide prompt and accurate information to others, whether in-person, on the phone, or through email and other written or electronic correspondence.
Ability to accurately input, verify, and edit electronic data.
Knowledge sufficient to check input and output data for completeness, accuracy, and discrepancies.
Preferred Qualifications
Experience working knowledge of library operations including cataloging, process acquisitions of materials, and locating existing materials.
Demonstrated ability to learn new and evolving student services in higher education.
Ability to work with people of diverse backgrounds.
Physical Requirements
Maintain a stationary position for long periods of time
Extensive computer data entry
Additional RequirementsIn accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State‘s vehicle use criteria and consent to a Motor Vehicle Records check.AN EQUAL OPPORTUNITY EMPLOYERMinnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
