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Description: This is a remote role
Receive/Gather/Prepare Data from Relevant Sources:
Using documented procedures to gather data from source applications
Review various data points to ensure accuracy and completeness
Perform Quality Reviews:
Validate print orders by comparing information collected from source applications against generated print orders
Accurately document and track of order details, tasks, defects, and resolutions
Document and Resolve Defects:
Communicate and interact with appropriate areas on identified issues or discrepancies
Complete research as needed and follow up for resolution
Prepare Orders for Next Area:
Update application statuses and prepare orders for next step in print order processes
Ensure reviews are being completed within agreed turn-around time
Effectively communicate progress, delays, defects, etc. to team, management, and business partners
What software tools/skills are needed to perform these daily responsibilities? SAS, Excel, SQL, Access/database
What skills/attributes are a must have?
High attention to detail/detailed oriented
Ability to solve problems and think analytically
Effective communication skills; not afraid to raise issues or concerns to team/leaders as needed
Ability to prioritize and organize work to meet defined deadlines/SLAs
Can effectively work as part of a team
What skills/attributes are nice to have?
Ability to query and analyze large data sets
Work independently
Fast learner Pay Range - $46 to $55 per hour on W2
