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Accord is looking for DSP (DOT) professionals to join our team! This role is for the people we support in the Twin Cities.
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Accord is looking for DSP (DOT) professionals to join our team! This role is for the people we support in the Twin Cities.
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Direct Support Professional (DSP) / Caregiver
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The ER&R Support Center Analyst will need to process requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond to inbound calls and emails and complete outreach as necessary. The Support Analyst must maintain a high level of accuracy, attention to detail, and professionalism in all communications with internal team members and issuers. Organization and prioritization skills are extremely important in this position. The Support Analyst must be able to identify situations that require escalation. Most of a Support Analyst’s work consists of customer service, email communication, phone communication, and working within spreadsheets and a CRM application.
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Job Title:
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ROLE SUMMARY
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Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
