Job Description:Role Summary/Purpose:This leader will play a key role within the Platform Compliance Center of Excellence team, driving change and enhancements to compliance processes, providing strategic thought leadership, creating trusted relationships with cross functional business leaders, providing oversight and effective challenge of current and emerging risks and being the subject matter expertise in assigned area. The COE supports many processes, for all platforms and products, including client incentives, client training, issue management, promotional financing, POS processes, field sales and new client implementation. Each member of the COE provides subject matter expertise on certain processes while also cross training and gaining exposure to other possesses on which they are not the principal subject matter expert.Our Way of WorkingWe're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities:
Enhance and build effective second line of defense compliance governance and credible challenge processes utilizing strategic thought leadership to evolve the CD/Sales compliance program.
As part of Compliance COE, provide compliance oversight and subject matter expertise for functions/teams supporting client development & sales processes including but not limited to applications and transactions, promotional offerings, client sales incentives, client training and client oversight.
Serve as a subject matter expert on laws and regulations and lead continued process and control enhancements, communications and execution of the CD/Sales COE strategy.
Ensure that the business embeds effective tools, systems and controls for analyzing and monitoring regulatory and operational risks by providing: (i) oversight and expert guidance to first line business owners on risks and appropriate controls; (ii) providing credible challenge of first line risk control self-assessments.
Lead the second line of defense compliance risk assessment for applicable CD/Sales processes, including formal assessments of inherent risk factors and control rating factors, in accordance with the enterprise compliance program
Establish effective relationships and collaborate with individuals across the Risk organization that have oversight responsibility in assigned areas to unify the picture of Risk.
Work collaboratively with the Legal Department and business leaders to identify risks associated with new and existing laws and regulations, products, processes, systems, clients and services.
Support the Compliance CD/Sales COE by providing ongoing assessments of risk including articulating the current and emerging risks associated with CD/Sales processes including in-depth targeted reviews of first line business processes and controls.
Assist first-line business partners in identifying, documenting and remediating issues related to defects in CD/Sales processes; assist with root cause analysis. Ensure significant risks and issues are promptly escalated, themes identified, and appropriate actions taken.
Provide expertise on an ongoing basis on compliance requirements with knowledge of how those requirements apply across Synchrony's business platforms and an ability to problem solve in partnership with the first line.
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Bachelor's Degree or relevant work experience, with 5+ years in Compliance, process control, Risk management, surveillance or deep experience in a business function focused on Point-of-Sale or other sales process activities; or in lieu of a degree 7+ years' experience in the areas of focus previously cited.
Desired Characteristics:
Exceptional communication and relationship building skills at all levels
Understanding of business systems & processes
Prior experience in client sales interaction and/or management
Ability to influence and work across a matrix organization
Demonstrated strategic and process skills with proven ability to execute
Team player both cross functionally and within function in fast-paced, high-energy environment
Goal oriented, self-motivated, ability to work independently
Good knowledge and understanding of relevant legislation, regulations, and policies
Experience presenting to audiences of various functions and levels
Detail oriented
Grade/Level: 12The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
Job Family Group:Risk Management
