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Alltran Health Services is a leader in the Revenue Cycle Management and Healthcare BPO industry. The compensation range is $13.00/hour - $16.00/hour with an additional incentive compensation opportunity of $.75 - $2.50/hour.
Alltran Health Services has been helping providers and patients/consumers resolve their HealthCare Receivable issues for over 22 years. They partner with top Hospitals, Clinics, and Medical providers to solve revenue cycle scheduling, billing, processing and accounts receivable issues
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Health Benefits
Cafeteria-style medical plan with HRA
Employee assistance program
Wellness program
Fitness center
On-site wellness coordinator.
Financial benefits
Life insurance
Profit sharing
401(k) plan
Lifestyle benefits
Paid time off
Paid holidays
Corporate discounts
Community service opportunities.
JOB SUMMARY:
Alltran has an opening for a Medical Billing Specialist in our Extended Business Office Service Line (EBO). Working under general supervision, provides revenue cycle services to existing clients by telephone. Responsible for gathering patient information needed to provide services such as following up on complex claim issues, pre-registration, customer service, pre-authorization, and self-pay balance resolution id applicable. Work will be assigned via a work queue in the clients electronic health record system as well as Alltran inventory management system.
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RESPONSIBILITIES:
Reduce outstanding accounts receivable by managing claims inventory
Speak to patients and insurance companies in a professional regarding their outstanding balances
Gathers information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc. both in-person and by telephone to register patients, gather or update information, obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits and eligibility (insurance, public programs, etc.), determine financial responsibility and/or to identify sources of payment for services
Requests, inputs, verifies, and modifies patient's demographic, primary care provider, and payor information
Utilizes tools, including computer programs, when indicated
Provides excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
Answers questions by phone and provides quotes for services identifies financial resources, etc. in accordance with the client policies and procedures
Utilizes various databases and specialized computer software for revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.
Inputs, retrieves, and modifies information and data stored in computerized systems and programs; generates reports using computer software
Explains charges, answers questions, and communicates a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
Works with Claims and Collections in order to assist patients and their families with billing and payment activities in order to increase cash flow
Other duties as assigned
Job Requirements
No experience required
Must be able to complete background check
Preferred Qualifications:
Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria
Excellent verbal and written communication and interpersonal skills
Ability to work independently with minimal supervision, within a team setting and be supportive of team members
Proficient with Microsoft Office
Ability to analyze issues and make judgments about appropriate steps toward solutions
CRCR (Credentialed Revenue Cycle Representative) preferred
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