Start Date: ImmediateLocation: St. PaulReports to: Director of OperationsOVERVIEWProdeo Academy, a network of public charter schools serving the Twin Cities, is a meaningful education solution that is closing the opportunity gap through data-driven instruction in a culture based on a foundation of five core values: Perseverance, Respect, Integrity, Development, and Enthusiasm. Shared expectations around these values enhance the opportunity for our scholars to reach their full potential. We are looking for team members committed to helping our students access greater opportunities, achieve future success, and contribute to the vitality of our community.VISION FOR POSITIONThe Operations Assistant is a committed member of a school team that is closing the opportunity gap. The Operations Assistant acts as the first point of contact for our families and scholars. They will lead the health office and support students when they feel unwell. They create an inclusive and welcoming environment for our parents and scholars. Their work enhances key operational functions of the job impacting both families and staff. This opportunity is ideal for someone who is energized by challenging work and is able to work collaboratively across lines of difference with an emphasis on cultural sensitivity and inclusiveness.CORE RESPONSIBILITIESEssential Functions:
Maintain scholars health records and documentation of health office visits.
Administer first aid to scholars and staff (training provided).
Follow protocols to control and mitigate bodily fluid (blood, vomit, etc.) to ensure the safety of staff and students.
In consultation with our nurse, administer prescribed medications.
Communicate with families regarding the health of their scholar as needed.
Answer phones, greet and direct visitors, take and relay messages; provide routine information to students, parents or guardians.
Provide a welcoming environment for our families and visitors.
Assist with parent and staff communication.
Maintain punctual and consistent attendance.
Perform a variety of clerical activities, including preparing routine correspondence, sorting and filing of records, documents, mail and other material.
Provide quality customer service for incoming and current families regarding the registration process and family engagement events.
Support the enrollment team's efforts by answering questions from and speaking with prospective families, and occasionally supporting enrollment special events.
Maintain student information systems to accurately reflect updated contact information for families.
Perform related duties as assigned.
SKILLS & REQUIREMENTS, DESIRED QUALIFICATIONSGeneral Requirements
Education required: High school diploma, 2 or 4 year degree is preferred
Desired Qualifications
Experience working in operations within a school environment
Experience working with children
Second language strongly preferred: Spanish
Knowledge & Skills
Outstanding attention to detail and willingness to get the job done
Excellent organizational, planning, and implementation skills
Ability to communicate and interact effectively with multiple stakeholders
Able to multi-task and work in a fast-paced entrepreneurial environment
Competency in MS Office and Google Suite
Excel and Google Sheets experience preferred
Contemporary office practices, preferably in a public sector or K-12 environment.
Attendance and enrollment policies and procedures. Record keeping, filing, electronic document filing, and retrieval.
Develop and maintain productive working relationships with school site staff, parents or guardians and District staff.
Proper telephone and e-mail etiquette.
Meet schedules and timelines.
Work collaboratively with others.
COMPENSATION Salary for this position is very competitive and commensurate with experience.Prodeo Academy is an equal opportunity employer. We do not discriminate on the basis of race, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. We are committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.
