Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. Our Branson Retreat Center has helped transform thousands of marriages. Join our team where the work is meaningful, the culture is rewarding and the purpose is eternal.The Lead Housekeeper position exists to help lead the housekeeping staff and guarantee a great guest experience by providing consistently high-quality accommodations with an inviting and clean atmosphere that will make guests feel at home. Essential Duties/Responsibilities:
Maintains the FMI standard of cleanliness of Cottages/Guest Rooms; general cleaning of bedroom, bathroom, sitting area; Outer Area of deck, porch, rockers, and shutters
Maintains the FMI standard of cleanliness of Grace Chapel; general cleaning of upstairs chapel area, bathroom, and entry, and downstairs area counseling room, bathrooms, stairs, and sink area
Maintains the cleanliness of the Hospitality Center, general cleaning of floors, windows, bathroom, and counseling rooms
Trains housekeepers on cleaning tasks
Checks rooms and common areas for cleanliness
Responds to guests’ special requests and reports complaints to Supervisor
Monitors and replenishes cleaning products
Participates in large cleaning projects as required
Ensures compliance with sanitation and safety policies in all areas
Other Duties/Responsibilities:
Must be able to work 40+ hours per week as needed
Must be available to work evenings, weekends and holidays as needed
In the event of staff shortages or emergencies, will assist kitchen duties as needed
Serves, interacts, and is sensitive to the needs of the couples and guests
Observes and follows all Health Department Codes
Attends and maintains Chemical Training
Performs other duties as assigned
Managerial Breadth/Scope of Job:
Oversee housekeeping staff daily
Assist in training employees in future locations; may also include travel
Serve as point of contact for primary vendors
Maintaining that the FMI quality cleanliness standards are always met
Working Environment/Physical Requirements:
Must be able to pass a Post Offer Prehire Physical exam
Must be able to lift up to 40lbs
Must be able to push/pull up to 25lbs
Must be able to bend and reach above head
Requires repetitive tasks/motions, good eye-hand-foot coordination, and good manual dexterity; Frequently requires bending, kneeling, crouching, and reaching
Some exposure to gases, odors, fumes, cleaning chemicals, bodily waste, dust, and sharp utensils
Occasional holiday and weekend work is required
JOB QUALIFICATIONS/REQUIREMENTS
Character/Spiritual:
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values)
Personal Characteristics:
Must be detail oriented, dependable, self-motivated
Must have an even temperament that allows for working in a high-pressure, high-visibility environment
Knowledge/Experience:
High school diploma or equivalent
1-3 years of experience in housekeeping
Must achieve and maintain Chemical Training Certification
Skills, Abilities, and Special Talents/Gifts:
Strong customer service and people skills
Ability to read, write, and follow written and verbal instructions
Flexible in adjusting priorities
Ability to work independently with very little immediate supervision
Ability to use industrial cleaning equipment and products
Flexibility to work various shifts
Excellent organizational and team management skills
Pay Range: $15.00 to $17.04/hr
Application Materials Required: Cover Letter, Resume/CV
Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Employees scheduled for 20 hours or more per week are eligible for:
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403B Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Employees scheduled for 30 hours or more per week are eligible for all the above and:
Medical Plan
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note : This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
Temporary employees are not eligible for benefits, except for:
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline:
Priority will be given to applications submitted by November 28, 2024. However, this posting will remain open until filled.
The potential employee start date is December 9, 2024.
Posting date: October 28, 2024
Unposting date: ongoing until filled
Posting contact email: job@fotf.org
Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.Job DetailsPay Type Hourly
