Administrative Support Supervisor (00279)

Administrative Support Supervisor (00279)

04 Sep 2024
Missouri, Greatfalls 00000 Greatfalls USA

Administrative Support Supervisor (00279)

The Montana Department of Public Health and Human Services (DPHHS) has an exciting career opportunity within the Child and Family Services Division in Great Falls. This position functions as the administrative support supervisor for the regional office and all county offices within the region. This position manages regional support operations including office/telephone coverage, purchasing, expenses, case filing system, and monitoring and maintaining office supplies and equipment, regional vehicles, cell phones and office space needs. Responsibilities include ensuring fiscal documentation and database entries in the Child Adult Protective Services (CAPS) and Purchasing, Entry, Receiving, Query (PERQS) systems are accurate, complete and timely and providing CAPS expertise and support to field staff and the regional administrator. This position acts as an executive assistant to the regional manager and supervises eight administrative support personnel throughout the region. Why Join DPHHS Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. TheState of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience. Qualifications for this Career Opportunity Knowledge of State and Division purchasing and requisition policies. Knowledge of division-specific purchasing and payment systems (CAPS, PERQS). Ability to foster collaboration and provide effective supervision. Ability to stay on task with numerous interruptions on a daily basis. Meet minimum qualifications: o Two years college or vocational training in business administration, accounting, finance, office administration, human resources or directly related field. o One-year supervisory experience. o One to two years directly related work experience. o Other combinations of education and experience may be considered on a case-by-case basis. How to Apply To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. Cover Letter – How has your education and/or work experience prepared you to be successful? Resume with supervisors and contact information Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below. Additional Information This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy. Title: Administrative Support Supervisor (00279) Location: Great Falls Requisition ID: 24142423

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  • Each applicant is required to provide the following: - Completed Cascade County Employment Application. - Detailed resume of work experience. - Copy of valid MT Driver\'s License. - Answer to JDC Supplemental Questionnaire. Education/ Experience/ Training: - Associate degree in Criminal Justice, Health and Wellness, Human Services, Sociology, or closely related field and a minimum of three (3) years of experience working with youth in crisis or youth in a corrections/detention environment with one (1) year of Supervisory experience. - Or any equivalent combination of experience and training which provides the knowledge, skills, and abilities to do the job. Certifications required: - CPR, First Aid, CPI, Naloxone, CJIS or the ability to obtain certification provided by employer. - Must attend Montana Corrections/Detention Officer Basic Training within one (1) year of hire. After attending CDOB, employee will submit paperwork to POST to receive their Basic Certificate for CDOB within one (1) year. - Valid Driver\'s License issued by the State of Montana. JOB SUMMARY The Detention Program Supervisor (Supervisor) at the Cascade County Juvenile Detention Center (Center) spends considerable time overseeing the detention units, youth programming, and assisting the Administrator and Compliance Supervisor in the operation of the 24 hour/7 day a week facility. The Supervisor must be able to accurately record data in youth records systems, and assist with the annual budget, scheduling of employees, and bi-monthly payroll. The Supervisor must have significant experience with CentralSquare and LiveScan systems to provide support for employees and as a liaison with the respective service providers. This position will have significant personal contact with placing agencies, law enforcement, court personnel, co-workers, associated professionals, juvenile offenders, families, visitors, medical professionals, attorneys, and other government agencies. Must be able to ensure the exchange of information with fellow employees and employees on different shifts. This position requires the employee to be able to work flexible hours that effectively assist with supervision of youth and employees on all shifts, to include some weekends and holidays based on the needs of the facility. This position also requires employee to be on call every third week. The Supervisor in collaboration with the Recreation Coordinator will develop an indoor and outdoor recreation program. Will promote the ongoing development and application of the Get Fit-Stay Fit recreation program to ensure a minimum of 1-hour of large muscle exercise a day and will encourage youth to self-monitor and set personal fitness goals. Will assist the Mental Health Liaison in supporting offender transition from detention to community or other placements and will coordinate and collaborate activities to ensure the mental as well as physical health of youth are met. Will be required to complete incident reports, youth progress notes, bookings, cell check audits, CentralSquare and LiveScan audits, and inventory control of Officer issued uniforms and equipment. Approximately 60% of the Supervisor\'s duties will involve direct contact with youth and 40% performing related tasks and administrative duties. Will participate in meetings, conferences and workshops as directed by the Administrator in addition to a minimum of 20 hours of annual training in areas such as best practices in juvenile corrections, mental health, leadership, and supervision. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Develop in collaboration with the Recreation Coordinator a recreational schedule that provides a variety of competitive and non-competitive recreational opportunities that considers the needs and interests of youth, including those with disabilities of which participation by an individual may be modified as necessary depending on security concerns or the mental/physical condition of the youth; R sponsible for overseeing volunteer service program and their lines of authority, responsibility, and accountability. Coordinate programming, religious programs, and holiday/special occasion events. Curtails, postpones, or terminates the services of a volunteer or volunteer organization when there are substantial reasons for doing so; Assists the Compliance Supervisor with monthly travel and secure detention reports for billing purposes; Assists the Compliance Supervisor with the OPI food program (menus, data entry, shopping, food bid, etc.) Assists the Administrator in grant writing and maintaining grant files. Maintains employee files, correspondence files, and youth files. Adheres to strict confidentiality; Responsible for facility key control (ordering, inventory, and use). Oversees security cameras, intercoms, mag locks, and acts as a liaison with service providers; Assists with the reporting of detained youth to the Juvenile Detention Data Reporting System (JDDRS); compiles data, data entry and statistics for the Montana Board of Crime Control audit or as requested by the Administrator. Ensures detention hearings are held in a timely manner according to state standards. Assists with the sealing of juvenile records when they reach the age of 18. Completes file review and breakdown according to state and federal standards and destroys 28 and older files accordingly; Assists with the GPS program; set up and removal of Electronic Monitoring equipment as ordered by the Court or Probation Officer (PO). Assists staff in setting up windows for youth at PO request, putting out GPS warrants for those who violate the conditions of their court order. Objectively measures and reports youth progress on GPS to Administration and Youth Court; Train, assign, supervise and evaluate the work and activities of Shift Supervisors, Detention Officers, Teachers, Interns and Volunteers. Meets with staff as needed to address Center issues and facilitate communication; Must be able to enforce policies and procedures as written and participates in hiring, firing, and discipline; Assist with de-escalation of youth through verbal communication during critical incidents. Must be physically, mentally, and emotionally competent to care for youth, and be able to subdue uncontrollable youth using passive and physical restraints; Provide guidance to youth on appropriate social behaviors, anger management and conflict resolution; Communicate with members of the youth treatment team including the Mental Health Liaison, Recreation Coordinator, Administration, Detention Officers, Medical, youth\'s family members, probation officers, case related personnel and teachers via telephone, email or in person; Review youth files and written reports from staff to monitor youth progress and to identify and help provide appropriate intervention. Monitor and communicate behavior changes or necessary precautions of youth to staff; Assists Officers with supervision of youth and volunteers during recreation/leisure activities and programming to ensure Center policies and procedures are followed, and to remain familiar with daily operations; Conducts unannounced PREA rounds and acts as the PREA Coordinator in the Administrator\'s absence; Monitors, implements, adheres to and documents security precautions that ensure the safety of youth, staff, and the community and reports all discrepancies to the Administrator; Periodic transportation of high-risk youth to and from court, placements, and appointments; Orders and maintains supplies as needed; Assists Administration in the development, training, and follow through of Standard Operating Procedures and Policies and Procedures that comply with licensing requirements and the goals and objectives of the Center; Understand and adhere to the Cascade County Operations Manual (CCOM)Performs other duties as required or assigned. Knowledge and understanding of: Principles and Practices of the Montana Youth Court Act, Administrativ

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