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Basic Information
Reports to Waldo Branch Manager
20 hours per week
Salary: $16.44 per hour
Positions are open until filled.
You’d Do
Provides basic circulation and registration services to assure patrons ready access to library materials: Checks materials in and out; issues library cards; collects fines and charges; updates customer records in the computer; verbally explains circulation policies and procedures; makes other computer inquiries; and processes patron requests for reserve items.
Maintains effective courteous working relationships with all library patrons and staff.
Assists patrons with use of library databases, computer equipment, and software.
Courteously answers telephone by identifying self and location, and if unable to assist with the request, directs call to the appropriate staff person.
Lifts, routes, and shelves materials from book bins and shelves.
Processes patrons' request material; prepares and sends Interlibrary Loan requests.
Assists with Village Post Office duties including selling stamps, organizing postal supplies and answering questions related to postal services.
You Need:
Demonstrated ability to meet and serve the public, working effectively with customers of all ages.
Demonstrated ability to be a team player.
Demonstrated ability to learn library operations, services, and policies, including computer procedures.
Uses decision making skills to reflect values-based principles.
Must be able to access materials from shelves which may be overhead or those which may be below waist level. Must be able to work at a counter used for customer interactions.
Demonstrated ability to organize daily work routines for location effectively.
Many duties performed while standing and bending; ability to lift up to 35 lbs.
Demonstrated basic computer skills with a willingness to learn and keep current with emerging technologies.
Demonstrated ability to follow oral and/or written instructions.
Ability to speak and understand English is required, additional consideration will be given to individuals that are proficient in any non-English languages spoken in Jackson County, MO including Spanish, Vietnamese, French, Arabic, and Swahili.
Minimum requirements include a high school diploma or G.E.D. This requirement may also be met by an equivalent combination of education, work experience, and life experience. Customer service experience preferred.
Schedule
Tue 4-8
Wed 4-8
Thurs 4-8
Sat 8:30-5
How to Apply
Please apply for this position through our web application system at https://www.kclibrary.org/jobs. Kansas City Public Library is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
