BUSINESS ANALYSTBaystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a full time Business Analyst for Surgical Services in Springfield MASCHEDULE: 40 hours daysLOCATION: BMC Campus Springfield MABaystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.Summary:This position supports the business needs of the Surgical Services department. The Data Analyst is responsible for data collection (uploading, compiling/formatting, cleaning, and vetting of data), analysis, interpretation and visualization; best practice research; maintenance and quality control of multiple large databases.In this capacity, work by the Data Analyst will be approached in a way which assures a timely, high quality product as measured by accuracy, detail orientation, technical sophistication and appropriate methodological approach. Proactively investigates data abnormalities and likely questions that will arise.Job Responsibilities:
Uploads, formats, cleans/vets, prepares, analyzes, interprets and summarizes data findings and generate analytical reports from multiple large databases with multiple variables, including visual representations in support of identified business needs.
Produces ACCURATE, valid and timely data analytics for business planning, contributes to the bench marking of best practices and obtains other market/competitive intelligence and healthcare information (e.g., disease incidence, utilization rates, volume and rate forecasting, market share trending, vetting online information of healthcare providers, etc.). Proactively investigates data abnormalities and likely questions that will arise to reduce data iterations and increase productivity.
Build key performance reports in final format within specified time frames, using Excel, ACCESS, Tableau, and (other) business intelligence tools.
Assists in the development and evaluation of metrics (measures of success) and executive scorecards. Uses agreed-upon and innovative metrics for routine/quarterly progress monitoring.
Creates projection models and support/vet the development of assumptions and scenarios.
Develops both standard analyses, as well as analyses for ad hoc reports and specific project needs.
Proactively develops and maintains an accurate compendium of data and selected data sets in anticipation of the needs of the Department, Division and Organization.
Develops data collection instruments for case projects and future planning. Continually identifies opportunities for data analytics process improvement and automation. Implements those that are agreed upon with the Director and VP.
Qualifications:Education:Bachelors degree required, Business related field preferredRequired Work Experience:2 years experience generating, analyzing, interpreting, reporting, and communicating data required.Preferred Work Experience:Previous experience analyzing healthcare market and service line data (DRG, ICD-9, CPT) preferred.Skills and Competencies:
STRONG analytical skills (BOTH qualitative and quantitative)
Ability to identify key points and trends and develop succinct summaries of findings.
Advanced skills in Excel, Access and Tableau.
An understanding of database design and function.
STRONG INTERPERSONAL AND COMMUNICATION SKILLS (BOTH WRITTEN AND ORAL).
Experience in forecasting highly preferred. Aptitude for learning and using LARGE internal and external databases and software including CHIA/MHDC database of acute care hospital data, Baystate Health's Decision Support software, Crimson Market Advantage, and others (US Census Bureau; Mass CHIPS, Claritas etc.).
STRONG CUSTOMER SERVICE ORIENTATION, DEMONSTRATED TEAM PLAYER.
STRONG SENSE OF CURIOSITY, DEMONSTRATED ABILITY TO PROACTIVELY INVESTIGATE DATA INCONSISTENCIES AND ANOMALIES.
Demonstrated capacity as a highly resourceful and productive individual.
Proven ability to seamlessly balance multiple priorities.
An understanding of research methodology, principles and procedures.
UNDERSTANDS IMPORTANCE OF AND ASSURES DATA INTEGRITY IN WORK DELIVERABLES.
Values are consistent with Baystate Health's VALUES and Operating Principles; Professional appearance and demeanor.
FAMILIARITY AND EXPERIENCE WITH HEALTHCARE DATA (DRGS, ICD-9S, CPTS) STRONGLY PREFERRED.
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!OUR COMPENSATION PHILOSOPHYWe offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.You Belong At BaystateAt Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.Education:GED or HiSET (Required)Certifications:Equal Employment Opportunity EmployerBaystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.Ab out Baystate HealthBaystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
Baystate Medical Center in Springfield
Baystate Children’s Hospital (located at Baystate Medical Center)
Baystate Franklin Medical Center in Greenfield
Baystate Wing Hospital in Palmer
Baystate Noble Hospital in Westfield
