The Branch Development division at Edward Jones hires, trains, supports and develops the branch team to deliver the ideal client experience. As the key connection between branches and the home office, youll play a vital role in driving positive results in the core profit center of the firm and in gaining critical insights that shape our business.
Here, youll help branch teams grow both their clients and their leadership skills, providing innovative thinking to continue evolving our training, development, recognition and rewards in ways that best engage our unique branches.The Position:The Edward Jones Connection (EJC) department acts as a fiduciary, remotely serving our smaller clients in partnership with the clients' local Branch Office Team. Financial Advisors work together with the EJC department service team to deliver an ideal client experience consistent with that of a branch office. This involves serving the client directly over the phone or through technology such as Webex programs. The ideal candidate would have a sound understanding of the Financial Advisor Role at Edward Jones or a background that includes working with clients, Branch Teams, products or service. This is a salaried position and available as a home-based role.We offer extended hours to serve clients from 7:30 am-5:30 pm CST. Your specific schedule will take into account your location's time zone and may vary based on the needs of the department. Core hours of operation for most associates in the department will be Monday through Friday from8:00 am to 5:00pmlocally.Key Responsibilities:
Act as the Financial Advisor for our smaller clients including SEP/Simple IRA participants while preserving the client connection to the local branch team
Work daily to re-engage clients with our firm and to serve clients who are already engaged
Provide excellent client service and tailored client solutions to meet the clients' needs
Provide initial contact and ongoing guidance and service to the clients
Research and resolve any service issues or unfinished tasks
Work in partnership with the Client Service Administrator (CSA)s to ensure a high level of customer service
Keep the department apprised of any Compliance/Field Supervision concerns
Current Series 7 and 66 (OR combination of both Series 63 and 65) licenses required to apply.Insurance license may be required in the future (life, health and variable annuity)5 years of securities industry experience as a Financial Advisor or a position supporting FAs requiring extensive product, service, market, and general investing knowledge. Experience as an Edward Jones Financial Advisor highly preferred.Bachelor's degree in a business-related field is strongly preferredAbility to seek, receive and implement feedback.Strong critical thinking skills are necessary.Must be able to understand information about various securities, market conditions, industry trends, financial planning, and relationship building.Extensive flexibility, reliability and sound decision making skillsWell-developed and practiced stellar verbal and written communication. Including exceptional telephone and customer-service skills.Strong computer skills with the ability to learn and apply technical information. Familiarity in Salesforce, MoneyGuide, Excel is a plus.H.B.A. associates would have their home office audited annuallyCandidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
