We are looking for a friendly and efficient Customer Service Representative to join our team. You will be the first point of contact for our clients, providing excellent service and support. Your responsibilities include answering inquiries, resolving issues, and ensuring customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Provide information about our services and productions.
Resolve customer complaints and issues promptly.
Maintain accurate customer records.
Ensure high levels of customer satisfaction.
Qualifications:
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Strong problem-solving abilities.
Previous customer service experience is a plus.
