Foundation Therapy Services is a pediatric clinic offering speech-language and occupational therapy located in beautiful Bozeman, MT. We are proud to have been awarded the Woman- Owned Business of the Year for the State of Montana by the Small Business Administration in 2022. As we continue to grow, we are expanding our team to support our new clinic, opening in April 2025. We are looking for a proactive, self-motivated front office staff member to join our dynamic multidisciplinary team of clinicians who work together to provide therapy services to pediatric and young adult populations.
Position Overview:
We are seeking a friendly, organized, and dependable individual to join our front office team. In this role, you will be responsible for ensuring smooth office operations, managing patient appointments, and providing exceptional service to our clients and visitors. This is an excellent opportunity to be part of a growing small business with a collaborative work environment.
Job Type:
Full-time or Part-time (32-40 hours per week)
Monday to Friday, between 8:00 AM and 5:00 PM
In-office position (no travel required)
Key Responsibilities:
Oversee general front office operations, ensuring smooth day-to-day functioning.
Greet visitors, answer phone calls, and provide exceptional customer service to clients.
Coordinate patient appointments and manage clinician schedules.
Communicate with referral sources (doctors, dentists, clinics) and insurance companies to coordinate patient care, benefits, and documentation.
Maintain office efficiency by organizing office operations and procedures, including preparing payroll, managing correspondence, and establishing filing systems.
Assist in onboarding new employees.
Help prepare for regular staff meetings and provide administrative support to the therapy team.
Required Qualifications:
High school diploma or GED (associate degree or higher preferred).
At least 1-2 years of experience as Front Office Staff or Administrative Assistant, with a focus on managing schedules and improving office processes.
Proficient in office software, including Microsoft Office Suite, email tools, spreadsheets, databases, and Electronic Medical Record (EMR) software.
Excellent computer skills and the ability to quickly learn new systems.
Organized, detail-oriented, and able to multitask.
Strong time management and communication skills, both written and verbal.
Ability to handle confidential information with professionalism and discretion.
Preferred Qualifications:
Experience in developing and optimizing internal systems.
Creative problem-solving skills and a keen eye for areas of improvement.
Team-building experience and an engaging personality.
Strong positive outlook and the ability to maintain a friendly work environment.
How to Apply:
If you are a motivated individual who is passionate about working in a supportive and growth-focused environment, we encourage you to apply! Please submit your resume, including two professional references, to angie@foundationtherapyservices.com.
Foundation Therapy Services Offers Full-Time Employees:
Competitive pay, based on experience
Employee (W2) status
Medical, dental, and vision insurance options
Matching retirement plan (after 1 year, vested after 5 years)
Meaningful work-life balance with flexible scheduling
Professional development assistance
Opportunities for growth in areas of interest
We look forward to learning more about you and welcoming you to our team!
