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Are you a reliable customer-focused individual with a passion for delivering exceptional service? If this is you, we would love to hear from you. Mountain Meadow Herbs is looking for energetic, motivated, and compassionate team players who want to make a difference to join our Customer Service Team. We manufacture pure, all-natural health solutions that change lives, and encourage a genuine, caring, and positive workplace. Nature Grows It. We Bottle It.
As a Customer Service Representative at Mountain Meadow Herbs, you will be our customer's first point of contact, ensuring high-quality assistance and maintaining excellent customer relations. Your goal will be to contribute to customer satisfaction and build strong customer relationships through outstanding customer service.
If you are an outgoing and self-motivated individual who enjoys interacting with customers over the phone and through email we encourage you to apply for the Customer Service Representative Position. We are excited to help you with Professional Development and Learning new Skills. On-the-job training provided.
Essential Duties and Responsibilities
● Handle incoming customer inquiries via phone, email, and website in a timely manner
● Assist customers with order entry, tracking shipments, and processing returns or exchanges professionally and accurately
● Help customers with accurate product selection and information to meet their unique needs
● Resolve customer complaints, issues, or concerns in a professional and courteous manner
● Basic understanding of Dr. Hulda Clark's protocol a plus
Wage: $17
Benefits include:
Generous PTO Plan
Paid Holidays Off
Employee Discounts
Simple IRA
M-F Day Shift/ No Weekends
4- Tens available
Paid Lunch Break
Cafe on-site with Discounts
Costco Membership Reimbursement
Gym Membership Reimbursement
Paid Parental Leave
This position is not compatible with working remotely. The team member must be able to work on-site. Send résumé by email to labor@mmherbs.com.
