Kandahar Lodge is a 50 unit, privately owned and operated Lodge located at Whitefish Mountain Resort.
The Assistant Housekeeping Manager is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities vary, but may include: cleaning and maintaining the appearance of the public areas and guest rooms, setting up and maintaining the complimentary continental breakfast, cleaning and setting up meeting rooms, restocking housekeeping closets, delivering service items to guest rooms upon request of the front desk staff, staff training, inter-departmental communications, and staff scheduling. The Assistant Housekeeping Manager will promote an atmosphere that ensures friendliness and cleanliness to our guests. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. The Assistant Housekeeping Manager will act as the Housekeeping Manager in their absence.
Areas of responsibility:
Main Lodge – 50 guest rooms, some with kitchens, common areas.
Wellness Center – located directly behind the main Lodge including spa, locker room, small workout facility, and
meeting room.
Responsibilities:
Assist with interviews, hire, train, re-train and evaluate housekeeping staff
Cleaning of guest rooms and public areas
o Mop/sweep/vacuum floors
o Clean sinks
o Empty wastebaskets
o Dust shelves, chairs, lamps, blinds, and other needed areas
o Clean showers, sinks, toilets, floors, mirrors, interior windows
o Perform other necessary cleaning and straightening of rooms
o Distribute towels and lines
o Make beds
o Distribute literature/in-room guides
o Bundle dirty towels and linens and carry to main linen closet on ground level.
Perform quality checks of all rooms, and public areas
Assist with inventory and ordering supplies
Communicate all maintenance issues to management on a daily basis
Work with management to setup and breakdown conference room as needed
Assist with carrying linens/supplies to housekeeping closets and guest rooms
Ensure that all housekeeping chemicals are properly labeled.
Know the lay out of the property and where the fire system, breakers, sprinkler shut-off and other important
equipment is located.
Inspect guest rooms for readiness before guests check in.
Perform as and/or assign a Continental Breakfast Attendant that is responsible for setting up the daily
complimentary breakfast in the lobby, ensuring that the breakfast items are well stocked, and the area is cleaned up
after breakfast. This task requires multi-tasking abilities and the ability to effectively communicate with guests
regarding breakfast offerings, and basic hotel information.
Special Note:
There is no elevator in the Lodge or the Wellness Center. Candidate MUST be able to carry linens/supplies four
flights of stairs on an as-needed basis.
This position requires the ability to bend, lift, and be standing or walking throughout the shift.
The actual number of hours per week will fluctuate based upon the needs of the property. The typical work week
consist of 30-40 hours. Weekends may be required.
Candidate must be highly attentive to detail and thorough.
This position is “super-seasonal” meaning the Lodge is closed during the spring and fall, however housekeepers
deep-clean the Lodge during our shoulder months.
Manage, and perform deep cleaning requires moving of beds, tables, etc. Deep cleaning is performed while the
Lodge is closed.
Qualifications:
Previous housekeeping experience required
Previous supervisor or manager skills is required
Effective communication skills
Good administrative skills
Basic knowledge of performing inventory, purchasing, and adding time cards
Enthusiasm
Flexibility
Ability to work in stressful situations
Positive and professional attitude
Compensation:
Starting hourly wage: $24/hour.
Paid major holidays
1-week (5 days) paid vacation after successfully completing 1 year of employment
2-week (10 days) paid vacation after successfully completing 2 years of employment