City of Livingston, Montana 911 Communications Officer TO BE CONSIDERED, your submission must include the following: Fully completed and signed Fillable 911 Communications Application and Release formUpdated Resume Cover Letter expressing your interest in the positionThe job posting and fillable forms can be located here: livingstonmontana.org/jobs Submit ALL documents at the same time either via email, in person, or USPS mail to HR@livingstonmontana.org or City of Livingston, Attn: HR, 220 E. Park St, Livingston, MT 59047 Job Description: Do you enjoy serving your community? The City of Livingston, Montana is hiring full-time 911 Communications Officers who will be responsible for performing dispatch duties for first responders throughout Park County, Montana. Work Location: In person at 414 E. Callender St. Livingston, MT 59047Job Type: Full-time, year-roundRate of Pay: $24.48 per hour, additional shift differential for all hours worked between 7:00 p.m. until 7:00 a.m. Shifts: Shifts range from 8-hour to 12-hour shifts depending on schedule. Shifts include days, nights, overnights, weekends, and holidays.Full-time Benefits Include: On-the-job paid trainingState RetirementVacation and sick accrualHoliday payPaid parental leaveMedical, dental, vision, and life insuranceFlexible Spending Accounts and Health Savings AccountEmployee assistance planQualifications for Success: Ability to work well under pressure Ability to communicate effectively with callers and emergency respondersHigh attention to detail with accuracyStrong customer service skills and ability to handle complex customer callsAbility to have familiarity with the city of Livingston and Park County geography and locations Ability to multitask and work with frequent interruptionsMust maintain the highest standards of confidentiality and integrityAbility to record information including names, numbers, addresses accuratelyWork with multiple computer monitors and various computer programs simultaneouslyEmergency services experience preferredThis job is performed indoors in a climate controlled environment while sitting and/or standing during entire shift. Using headphone, telephone, foot pedals, computer keyboard, mouse, reading, writing, and speaking. Education: High School Diploma or equivalentRequirements: Ability to accurately type/keyboard with proper spelling, grammar, and punctuationCustomer Service - minimum of one year preferredIn emergency or disaster situations, employees may need to remain on shift if other coverage is not availableAbility to speak English clearly and verbally communicate at a rapid speech rate under stressful, confusing and/or hectic circumstancesAbility to work in a team environment and maintain good working relationships with all City and County personnelMontana criteria-based Emergency Medical Dispatch Certification required within 1 year of hire (employer paid)If not already certified, new communications officers are expected to complete Montana Public Safety Communicator Basic Academy within 1 year of hire (employer paid)As a condition of hire, the final candidate will be required to successfully pass a criminal history and background checkAdditional paid training required include Basic Life Support (BLS)/CPR, Telephone Cardiopulmonary Resuscitation (TCPR) course, FEMA Emergency Management Courses, 100, 200, and 700Position requires Criminal Justice Information Network (CJIN) full access within 6 months of hireTo apply, please send resume via email to HR@LivingstonMontana.orgTO BE CONSIDERED, your submission must include the following: Fully completed and signed Fillable 911 Communications Application and Release formUpdated Resume AND Cover LetterCover Letter expressing your interest in the positionThe job posting and fillable forms can be located here: livingstonmontana.org/jobs Submit ALL documents at the same time either via email, in person, or USPS mail to HR@livingstonmontana.org or City of Livingston, Attn: HR, 220 E. Park St, Livingston, MT 59047
