Bridgercare is hiring a Medical Assistant!
Are you a Medical Assistant looking to work in a forward-thinking, positive environment? Bridgercare is seeking a certified or registered medical assistant, to support quality reproductive, and primary health services including family planning, breast & cervical cancer screening, Teen Clinic, colposcopy, and LGBTQ+ services. This position is 4 days per week.
32-36 hours/week- No weekends!
$20-23 DOE and certification
Strong benefits package at $12,043 value. Includes 11 paid holidays, 3 weeks paid time off per year that starts to accrue immediately after hire, full insurance coverage, dental and vision insurance, 3% IRA match, cell phone stipend and additional benefits!
Bridgercare is a Public Service Loan Forgiveness (PSLF) eligible employer: For more information visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
Please include the following information when applying:
· Short, three paragraph introduction in the body of the email or cover letter highlighting your interest in and preparation for this position. Clear, concise writing is essential for the position. Your email or cover letter will be the first sample of your ability to follow directions, your attention to detail and your personal introduction.
· Resume (attach)
· References (attach or provide if called for an interview)
· Email cover letter/cover email, resume and references to Tori Weatherston at tweatherston @ bridgercare.org
or drop off at Bridgercare, 1288 North 14th Ave, Suite 201, Bozeman, MT.
You can find this full description at www.bridgercare.org/apply
POSITION SUMMARY
The Medical Assistant (MA) provides patient support functions in the clinical role to support Bridgercare’s mission and clinical services according to Title X guidelines. The MA is under the direct supervision of the Nurse Supervisor.
POSITION RESPONSIBILITIES
· Perform clinical support tasks including rooming patients, assessing vital signs, preliminary health history, providing results and basic reproductive, birth control and STI patient information.
· Learn and assist in clinical support procedures including pregnancy tests, urine specimen collection, accurately prepare lab specimens for transport to lab and order and receive labs per the electronic interface.
· Perform CLIA moderate complexity tests such as affirms, chlamydia and gonorrhea
· Give vaccines and do proper vaccine management and uploading in ImMTrax.
· Perform blood draws, administer medication, and administer IM and SubQ injections and vaccines, under the supervision of our Medical Director
· Answer patient phone calls and listen/respond to medical voicemail.
· Assist Providers and patients in contraceptive and reproductive clinical procedures and consent patients for procedures. Clinical procedures include but are not limited to insertion and removal of contraception devices including IUD’s and implants, colposcopy, ultrasound, and LEEP.
· Assist Lab Manager in training new hires, volunteers, and interns
· Provide patient education as needed, under supervision of our Medical Director
· Participate in staff meetings and training as scheduled.
· Communicate effectively orally and in writing; proficiency in computers required.
· Coordinate and work cooperatively with fellow staff as well as independently.
· Comfortably, respectfully discuss sensitive issues with clients, including patient care circumstances for purposes of scheduling and triage.
· Identify and triage patient needs in clinic and by phone.
· Perform inventory management of lab supplies
· Perform patient follow-up as indicated.
· Obtain case record information for reportable STI’s and complete contact tracing.
· Facilitate clinic operations in collaboration with Operations Assistant
· Open communication with providers.
· Open communication with patient coordinators
· Attending staff meetings.
· Serve on committees as desired.
· Be available to assist with the onboarding of new employees as they come to understand Bridgercare culture and operations
· Be a resource to colleagues for information in your area of expertise.
· Other clinical support tasks as assigned by Lab Manager.
QUALIFICATIONS
· Medical Assistant certification required
· High School graduate or equivalent
· Expertise and recent healthcare experience preferred, but not required
· Medical Assistant certification preferred but not required.
· Commitment to family planning philosophy and goals, including confidentiality, provision of services to adults and teens regardless of ability to pay, and comprehensive options counseling for unintended pregnancy and referral per Title X guidelines.
SKILLS AND ATTITUDES
· Is committed to Title X program goals and philosophy.
· Works effectively and sensitively with a diverse and limited resource population.
· Works calmly and effectively under pressure.
· Works in a team and shares responsibilities and duties.
· Resolves interpersonal conflict in a straightforward and timely manner.
· Sets priorities, be organized and a self-starter.
· Is friendly, empathic and communicates clearly orally and in writing.
· Treats staff, patients, and community members respectfully.
· Efficiently navigates technology.
· Preserves privacy and confidentiality.
· Receives client complaints and assists in providing timely resolution
· Contributes to a positive functional workplace culture.
· Practices and models Bridgercare's Group Norms:
- Listen to understand rather than listening to speak.
- Make the covert overt.
- Practice genuine openness to differences of opinion. Make no assumption of intent.
- Extend grace for mistakes and learning.
- Speak directly from your own perspective.
- Be open, not attached to outcome.
- Ensure everyone has the information needed; ask questions if you feel uninformed.
- Recognize power differentials exist.
- Slow down. Stop when communication gets knotted up.
· In addition, Medical Assistants agree to the Lab Team’s Group Norms:
- We will cooperate, collaborate, and support each other to make sure patient’s needs are met.
- We will ask for specific help when we need it, especially as things speed up and quick attention is necessary.
- The person/people we ask for help will respond ASAP.
- They may say they need a minute to finish something critical and will then be on the request.
- We’ll all remember we’re in friendly, professional, and mission-driven interaction.
- Elly will make daily lists of task delegation. This will support task accomplishment and accountability.
- Work is a priority.
o In general, no social media will be used during work hours.
o We will communicate with each other if we need to take a few minutes to make a call or respond to a text.
- Everyone will keep everyone’s schedules open to help the team stay on top of patient arrivals.
Medical Assistants can expect these things from Bridgercare:
· You will use the range of you training.
· A fast-paced environment.
· Great environment for work.
· You’ll be learning all the time.
· Training that lasts 2-4 weeks – shadowing colleagues.
· You will be supported by co-workers, providers ,and your supervisor – everyone willing to answer questions.
· No two days are alike.
· A unique opportunity to get meaning out of your work by virtue of the nature of reproductive health care.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Bridgercare. Employment is based on personal capabilities and qualifications without discrimination because of race, color, national origin, religion, creed, sex, age, physical or mental disability, marital status, genetic information, political beliefs, sexual orientation, gender identity or any other protected characteristic as established by law.
If you require specialized accommodations (due to a disability, religious belief/practice, etc.) a reasonable accommodation will be made unless it creates an undue hardship for Bridgercare. A reasonable accommodation does not mean the elimination of an essential function of the job. Employees with access to information about reasonable accommodations shall maintain the confidentiality of the information to the extent reasonably possible and shall not release the information to anyone who does not have the right or need to know.
People of color and LGBTQ+ individuals are strongly encouraged to apply.
